Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Loudon Motors Ford, LLC
Minerva, OH
232 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 232 reviews
June 11, 2020
I have not one complaint with any of the staff very professional, always asked if I needed anything made my truck buying experience better than sliced bread. Definitely will be bringing my business bac professional, always asked if I needed anything made my truck buying experience better than sliced bread. Definitely will be bringing my business back! My salesman Mike McKinney couldn’t have been more helpful and knowledgeable about this vehicle! More
by benpiatt12
Employees Worked With
Greg Loudon, Mike McKinney
May 21, 2020
This was my first experience purchasing a vehicle of my own and it was definitely a great one! Mike was a pleasure to deal with and made everything so easy! I will definitely recommend! own and it was definitely a great one! Mike was a pleasure to deal with and made everything so easy! I will definitely recommend! More
by sydnee
Employees Worked With
Crystal McKamey, Mike McKinney
May 17, 2020
Amazing Dealership...I'd BUY there again From the Owner, Greg Loudon, on down, these are all Great People to work with. They make the process of buying a vehicle unbelievable and pleasant. From the Owner, Greg Loudon, on down, these are all Great People to work with. They make the process of buying a vehicle unbelievable and pleasant. Don't miss this awesome Ford dealership. i bought a Ford Certified Pre-Owned F-150 and couldn't be more pleased. One process took a little longer than expected, BUT, they bought me lunch. WOW do they go out of their way to please a customer. More
by ebjost
Employees Worked With
Greg Loudon, Crystal McKamey, Courtney Gravett, Mike McKinney
April 29, 2020
Great first time experience!! This was my first new car purchase. Mike and Crystal could not have made it any better! I have looked around at other dealerships and no other compa This was my first new car purchase. Mike and Crystal could not have made it any better! I have looked around at other dealerships and no other compare to Loudon Motors Ford. They made me feel at ease with no pressure to purchase. I will be coming back here in the future and I will be sending all my family and friends. Thank you! More
by jboni530
Employees Worked With
Crystal McKamey, Mike McKinney
April 28, 2020
Thanks so much! Crystal and Mike were amazing, they could not have made the experience of purchasing my new Jeep any more pleasant, with such ease and efficient - Th Crystal and Mike were amazing, they could not have made the experience of purchasing my new Jeep any more pleasant, with such ease and efficient - They are a great bunch of people there - More
by tsimmsbolin
Employees Worked With
Crystal McKamey, Mike McKinney
April 25, 2020
This was the easiest auto purchase. The staff was knowledgeable, no pressure and great to work with. I’d recommend Loudon Motors Ford to everyone. knowledgeable, no pressure and great to work with. I’d recommend Loudon Motors Ford to everyone. More
by amy_kinsinger
Employees Worked With
Crystal McKamey, Mike McKinney
April 20, 2020
On 12-17-19 we took our 2005 expedition in to have the spark plugs replaced(it has 121k miles so they needed replaced). When we took it in there were no issues, no engine codes nothing. They said the repl spark plugs replaced(it has 121k miles so they needed replaced). When we took it in there were no issues, no engine codes nothing. They said the replaced them charged $663 no issues. Fast forward to 4-20, 6 months later we've put less than 2500 miles on it since and one of the plugs failed. The end broke off in the engine which caused the check engine light to come on saying there was an issue with cylinder 6. My husband checked it and discovered it had broke. The spark plug he pulled out looked old and corroded, not 6 months old. He replaced the plug(so he could still drive it to them) and he called to have them look at it. The customer service we received was crap! They swear up and down they were replaced and didn't care that the one plug prematurely failed. Blamed us, blamed the plugs but not their service. So were are out nearly $700 plus the NEW plugs my husband just put in it. He was able to take the other plugs out BY HAND without using a wrench, that's how loose they were!!!!! I wouldn't take a bicycle to these hacks! Crap customer service and crap parts. Don't waste your time or money, find another dealer!!!!!! More
by ashasteen
Employees Worked With
ROBERT FAHEY JR, SHAUN M LOY
April 16, 2020
Easy Process and Great Deal Found the deal on the internet and reached out. Was able to do lots of preparation and made a deal on my trade in. The whole process was very easy and Found the deal on the internet and reached out. Was able to do lots of preparation and made a deal on my trade in. The whole process was very easy and the price for the vehicle and the trade in were above my expectations. I would very much recommend doing business here and with Mike in particular. More
by culver85
Employees Worked With
Mike McKinney
April 09, 2020
Mike was professional and easy to deal with and answered all questions. Prompt responses. I like the new Ford Edge and the certified preowned program. all questions. Prompt responses. I like the new Ford Edge and the certified preowned program. More
by sherry
Employees Worked With
Mike McKinney
