Loudon Motors Ford, LLC

2015 F-350 Lariat 6.7 I purchased my truck from Loudon Motors of Minerva in September of 2015. Was treated very good as a client. I brought my truck in for its first servic I purchased my truck from Loudon Motors of Minerva in September of 2015. Was treated very good as a client. I brought my truck in for its first service, with 4200 miles on it, on December 23. I recvd a call in the afternoon stating my truck was wrecked! I couldn't believe it. I even asked them if they had the correct vehicle owner. As it turns out, of one the service reps took it out for a test drive to see if he could identify a noise, and lost control, sheeting a telephone pole completely along w a mail box, sent the truck airborne, then took 120' to come to a stop. All at 40mph!?!?? When I initially met w the GM, I was confident that Loudon would do the "right thing" and make it right. I called the GM the Saturday afterwards, and conveyed to him I did not want the truck back due to the lie and the abuse the service rep put my truck through. He said he would work w me once the insurance est came back. I pout $10k down & made 3 pits. In order for me to get into an exact match, I would have to invest $7 more. I call BS. Its in the shop now after 3 weeks of them dragging their feet &/or not responding to my communication(s). I'm sure you know what takes place next. I know what the state laws requires them to do. But even at that, they haven't ponied up to their requirements thus far. More

Edge on the Compitition I was so impressed with my recent purchase that without any hesitation I would recommend you check out Loudon in Minerva before buying anywhere else. I was so impressed with my recent purchase that without any hesitation I would recommend you check out Loudon in Minerva before buying anywhere else. No pressure a comfortable atmosphere and a great sales guy made this major purchase very rewarding. Seriously a great place to deal with More

Leasing a car. Leasing a car for the first time and the sales person was great! She answered all my questions and was very encouraging. The process did not take very Leasing a car for the first time and the sales person was great! She answered all my questions and was very encouraging. The process did not take very long and she showed me all the options with the car. More

Great people to work with. My experience with Loudon Motors in Minerva OH was excellent. My salesperson and the sales manager were wonderful to work with. From test drives of My experience with Loudon Motors in Minerva OH was excellent. My salesperson and the sales manager were wonderful to work with. From test drives of several different vehicles to their patience working with us. We had a long road to finding the exact vehicle we were looking for. They worked with us on the model, color, and additional features that were offered. We eventually found the suv that met all of our needs. They contacted the other dealership and brought it to us. I thought for sure they were extremely exasperated with us. But through it all there was always a smile and a kind word. I would highly recommend Loudon Motors for a new or used vehicle purchase. We will be looking for another truck in the near future and we will be sure to see Loudon Motors again. More

Friendly Staff!! Loudon Motors has a friendly, knowledgable staff. They didn't waste any of my time, and got me in a new vehicle for a reasonable price! I had a great Loudon Motors has a friendly, knowledgable staff. They didn't waste any of my time, and got me in a new vehicle for a reasonable price! I had a great experience! More

Fantastic Buying Experience After having a bad experience with another dealership, I drove to Minerva and met with Andy, he had sold my son a truck earlier in the year. . Andy After having a bad experience with another dealership, I drove to Minerva and met with Andy, he had sold my son a truck earlier in the year. . Andy went beyond helping me find a truck for my wife, 2015 Ford F350 8 foot bed, automatic. she travels 100+ miles a day and now I don't have to worry about her getting to work. they understood my needs, my limit on what I wanted to spend and what I wanted. I will definitely buy more vehicles from Loudon's in Minerva More

Best experience buying a car in a long time. If you want a great buying experience, then you need to go to London ford. I purchased a 2012 boss 302 mustang from London ford and I must say I cou If you want a great buying experience, then you need to go to London ford. I purchased a 2012 boss 302 mustang from London ford and I must say I couldn't Be happier with the car and the great staff. Everyone was very helpful and made the whole buying experience great. I will definitely go back to London. More

Great Service & Sales Had some work that needed done to my Fiesta. Paul offered me his assistance to bring me a loaner vehicle and take my car in for the service work. I di Had some work that needed done to my Fiesta. Paul offered me his assistance to bring me a loaner vehicle and take my car in for the service work. I did not have to go out of my way and that helped me big time! Thanks for the great car and awesome service as my schedule is very busy! Cheers! More

awesome experience Paul Paumier helped me get out of a bad situation! They will do the best they can with your situation. The dealership treated me just like family. I Paul Paumier helped me get out of a bad situation! They will do the best they can with your situation. The dealership treated me just like family. I would definitely recommend this dealership to anyone. More

Great Car Buying Experience I needed a car ASAP because the one my son was driving broke down. I called Loudon Motors at 3:oo p.m. and they had us in a car by 6:oo pm that same d I needed a car ASAP because the one my son was driving broke down. I called Loudon Motors at 3:oo p.m. and they had us in a car by 6:oo pm that same day. Not a junk car, but a good reliable car. More