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Lou Sobh Volkswagen of Athens

Athens, GA

Overview
Employees
Reviews
Vehicles
4.6
34 Reviews
The Lou Sobh Auto Group is excited to bring the Volkswagen brand back to Athens GA. Volkswagen builds some of the safest, sportiest and technologically advanced cars on the road. At Lou Sobh Volkswagen of Athens you find a large selection of Volkswagen Golf, Jetta, Tiguan, Atlas, Arteon and more! From the minute you enter our brand-new state of the art showroom and service center you’ll understand our commitment to the Volkswagen brand and to the community. Literally no expense has been spared when it comes to the comfort and convenience of our customers and our number one goal is for you to have a five-star experience. Combine Volkswagen’s world class vehicles with Lou Sobh’s award-winning customer service, you’ll see how fun car shopping can be!
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4565 Atlanta Hwy

Athens, GA

30606

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Showing 34 reviews

May 30, 2025

Typical car buying experience. Not completely satisfied. I’m Still owed money from a payoff from a purchase. More

by SHERRI.LEE1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Sobh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Waggoner
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

Lou Sobh Volkswagen of Athens responded

Thank you for your feedback. We're sorry to hear you're not completely satisfied and that there's an outstanding payoff issue. Please reach out to our team directly so we can look into this and get it resolved as quickly as possible. Your satisfaction is important to us, and we want to make things right. General Sales Manager: Mason Reynolds (678)-350-4243

May 28, 2025

The dealership is always on time with my service. The best part is that when I do have to wait, there’s a cute little dog to keep you company! More

by lewiss3
Recommend Dealer
Yes
Employees Worked With
Greg Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Lou Sobh Volkswagen of Athens responded

Thank you for the great review! We're happy to hear our timely service—and our furry friend—help make your visits enjoyable. We look forward to seeing you next time!

May 27, 2025

Very nice place. Associates are well trained and polite. Service was great. Would def recommend. More

by qbg3911
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Randall Webb
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May 28, 2025 -

Lou Sobh Volkswagen of Athens responded

Thank you for the kind words! We’re glad you had a great experience—our team works hard to provide excellent service. We truly appreciate the recommendation and hope to see you again soon!

May 27, 2025

I’ve been to this dealership twice to buy a car and more times for car service. All the times I have been, staff is very friendly and helpful. More

by mbullock1900
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Sobh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Waggoner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2025 -

Lou Sobh Volkswagen of Athens responded

Thank you for being a returning customer! We're so glad to hear that each visit—whether for sales or service—has been a positive one. We truly appreciate your support and look forward to seeing you again!

May 27, 2025

Amazing and beautiful dealership, with very professional staff on hand! My experience is always pleasant when I go in. More

by MEGANRAWLINGS26
Recommend Dealer
Yes
Employees Worked With
Inko
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May 27, 2025 -

Lou Sobh Volkswagen of Athens responded

Thank you for the kind words! We're thrilled to hear you enjoy the dealership and have consistently pleasant experiences with our team. We look forward to welcoming you back again soon!

May 26, 2025

Service can not fix my vehicle and continues to return it not operational. Service advisor lies about work done. I’ve called for the gm three times no answer. stay clear! More

by Matthewcaccavale
Recommend Dealer
No
Employees Worked With
Service department
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May 27, 2025 -

Lou Sobh Volkswagen of Athens responded

We're very sorry to hear about your experience. We understand you've been trying to connect with the GM and have been playing phone tag—thank you for your patience. We take your concerns seriously and want to make things right. Please reach out again so we can get this resolved as soon as possible.

May 17, 2025

I have started going to this dealership over Mall of GA. The staff is wonderful and when it states that it's kid-friendly, it's the truth. More

by mgray4984
Recommend Dealer
Yes
Employees Worked With
Service department is WONDERFUL
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May 19, 2025 -

Lou Sobh Volkswagen of Athens responded

Thank you for your amazing review! We’re glad to hear our staff made you feel welcome and that our kid-friendly environment lives up to its reputation. We look forward to continuing to serve you!

May 16, 2025

The employees give excellent customer service. The employees are very friendly. They cater to your every need.. More

by Trish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Huff
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May 16, 2025 -

Lou Sobh Volkswagen of Athens responded

Thank you so much for your kind review! We're thrilled to hear our team provided excellent service and made you feel well taken care of. Friendly, personalized service is what we strive for every day!

May 16, 2025

Great experience; no pressure,no rush and I was pleased with the financing terms. They beat out my bank and my credit union, too! More

by nancyc2166
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsey Crunkleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Waggoner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2025 -

Lou Sobh Volkswagen of Athens responded

Thank you for the great feedback! We're so glad you had a smooth, no-pressure experience, and that we could offer better financing than your bank and credit union. Enjoy your new ride!

May 11, 2025

Great negotiations actually wound up buying 2 cars. They worked with us and showed maximum willingness to want to make the deals happen. Subsequently post sales have had some minor issues resolved More

by calderon_michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Carter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Tumbleson and Jeff Lefkowitz
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May 12, 2025 -

Lou Sobh Volkswagen of Athens responded

Thank you for the great feedback! We’re thrilled you had a positive experience with the negotiations and post-sales service. We appreciate your trust in us and are glad we could resolve the issues to your satisfaction! Enjoy your new cars!

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