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Lou Sobh Kia - Service Center

Cumming, GA

4.7
494 Reviews
Call Service Center (470) 380-0831

494 Reviews of Lou Sobh Kia - Service Center

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October 07, 2023

They are very accommodating and efficient! I was in and out in no time! Thank you! More

by Smadkins9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
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Oct 24, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

October 07, 2023

Great staff very courteous and welcoming. My experience so far has been wonderful and will continue to be doing business with them. I will definitely recommend them to anyone I know. More

by dionne.anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
Report | Print
Oct 30, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

October 02, 2023

I was quoted a time of an hour to an hour and a half for an oil change service and to repair a recall. I was pleasantly surprised when my car was ready in 40 minutes! More

by borosk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Harvey
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Oct 30, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

September 22, 2023

Quoted 1hr wait time and only had to wait 23 minutes. Very nice staff and waiting area was very comfortable. More

by star427ksh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Stettle
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Sep 28, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

September 19, 2023

Garrett Stettler Was an great service advisor i would definitely recommend him to others -casey More

by jubilee_searing.0m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Stettler
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September 18, 2023

The service was quick and easy. As always a great experience! Happy as always! Great! More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon, Jeff Christian
Report | Print
Sep 28, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

September 16, 2023

I had a wonderful experience at Lou Sobh Kia. The service department was clean and the gentleman that checked my Kia in was extremely nice and explained everything that was going to be done. More

by sharongayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
Report | Print
September 15, 2023

Setting up the maintenance and recall work was very easy. Helpful staff at check in. Nice waiting facilities. Quick service that appears to be top quality. More

by rujohnso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon, Jeff Christian
Report | Print
September 03, 2023

Always a good experience at this dealership. Good communication and everyone is pleasant to deal with. More

by IrishGator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Sep 28, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

August 29, 2023

Was kept up to date with phone calls and text messages. Best thing….Firestone told me I needed new brake pads and rotors which would have cost $1,000+…Kia Service assured me my brakes were just fine and n More

by sinclairprocess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon, Jeff Christian
Report | Print
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