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Lou Sobh Kia - Service Center

Cumming, GA

4.8
479 Reviews

479 Reviews of Lou Sobh Kia - Service Center

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June 18, 2017

Amazingly positive. Jon is terrific to work with. Communicative, knowledgeable, and extremely courteous. Work was done quickly and hassle free. Facility is ultra clean. W More

by A Barry Leibowitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Handman
Jul 06, 2017 -

Lou Sobh Kia responded

Thank You Mr. Leibowitz. We appreciate your business and look forward to your next visit!! Chip HIll, Marketing

June 15, 2017

Cleveland 6/2017 I brought my Kia in for a recall. It was a wonderful experience. Jonathan was awesome to work with and went overboard to make sure I was taken care More

by Karen Cleveland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Handman
Jul 06, 2017 -

Lou Sobh Kia responded

Thank You. Jonathan does a great job for us and we look forward to earning your business for many years to come. Have a great day!! Chip Hill, Marketing

June 14, 2017

My First Visit Thanks so much for a very professional and helpful experience and making me welcome on my first visit! Being new to the area I wanted to use both your More

by Retired teacher!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Mallory
Jul 06, 2017 -

Lou Sobh Kia responded

Thank you and welcome to the Lou Sobh Kia Family. We look forward to taking good care of your vehicle for many years to come. Have a great day!! Chip Hill, Marketing

June 06, 2017

Perfect. I use Lou Sobe Kia service for my wife's 16 Sorrento. Johnathan usually helps me. This time I took my sons 12 Sorrento in for a recall issue. I dealt More

by jgunterchef
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nida Khamphouvong, Jonathan Handman, David Mallory
Jul 06, 2017 -

Lou Sobh Kia responded

Thank You for the nice comments on our employees!! They do a great job for us and for our customers. We appreciate your business and look forward to your next visit!! Chip Hill, Marketing

May 12, 2017

Service Great service on my recent visit to Lou Sobh. John Handyman did a fantastic job of keeping me updated throughout the repair process. Thank you! More

by THERESA KAZMIER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Handman
May 18, 2017 -

Lou Sobh Kia responded

Thanks Theresa!! We appreciate your nice comments on Johnathan Handman.(from this day forward he will be known as "Handyman")! Thanks for your business!! See you next visit!! Chip Hill, Marketing

May 11, 2017

Repair AC,replace front brakes,oil change Service was prompt,completed the same day as promised with no appointment. Service rep was very courteous and friendly. Informed me of other maintenan More

by JC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Mallory
May 18, 2017 -

Lou Sobh Kia responded

Thank You JC. We appreciate your business and the nice comments. I will be sure to thank David. He does a great job for us. Chip Hill, Marketing

May 06, 2017

Very customer oriented Very helpful. Quick service. Very customer oriented. Jonathan was extremely helpful in making sure my service needs were addressed and completed in a More

by mv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Handman
May 18, 2017 -

Lou Sobh Kia responded

Thank you for writing. I will be sure to show this to Johnathan. He does a great job for us!! Have a great day! Chip Hill, Marketing

April 28, 2017

We were in and out ahead of schedule. We were there for our first maintenance service. Our car was ready before promised. Even the wait was enjoyable with premium coffee, breakfast bar, More

by KIASOUL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Mallory
May 18, 2017 -

Lou Sobh Kia responded

Thank you for taking the time to write KIASOUL! Looks like David took good care of you guys while you were here. Feel free to stop by anytime for a cup of coffee and welcome to the Lou Sobh Kia family. Please mention us to your friends and family. We will take good care of them for you. Have a great day and enjoy your new Soul!! Chip Hill, Marketing

April 27, 2017

Windshield repair The windshield was repaired quickly. It looks great. The price was just average. They even cleaned the broken glass from the inside of the van. More

by Double Honda Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Mallory
Apr 28, 2017 -

Lou Sobh Kia responded

Thanks for writing. We appreciate your business and glad we expedited the service to your satisfaction. Have a great day. Chip Hill, Marketing

April 21, 2017

Quick and very personal It was a pleasure again to see the friendly folks from Lou Sobh! The issue was handled under warranty, no cost incurred and I ended up with a fresh More

by kotedo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Handman, David Mallory
May 18, 2017 -

Lou Sobh Kia responded

It just doesn't get any better than this!! Smooth and easy!! And...no charge!! We appreciate your business and enjoy your new car!! Chip Hill, Marketing

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