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Lou Sobh Kia - Service Center

Cumming, GA

4.7
494 Reviews

494 Reviews of Lou Sobh Kia - Service Center

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July 14, 2024

Professional pleasant good communication Take off 15 word min requirement. It’s annoying. I will complete survey for the benefit of the service beep but next time won’t. More

by Dmkeatley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon, Jeff Christian
July 11, 2024

I had a manufacturer recall issue with my Niro EV and received friendly service that fixed the problem to my full satisfaction. More

by reiner.lomb
Recommend Dealer
Yes
Employees Worked With
Selvedin
July 05, 2024

I dropped off my car for Security recall and the experience was smooth. They completed the service quickly and i am out of the door quickly. More

by shyam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
June 27, 2024

I love Lou Sobh Kia. They have always taken care of me. The service manager, Justin Britt is pretty awesome too. More

by Lorie Latham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Britt
June 22, 2024

My Kia Soul was in for a recall. The service Dept. did a great job in getting my car in and out as quick as was possible. Very friendly service advisor. More

by Danmerrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in service
Jun 25, 2024 -

Lou Sobh Kia responded

We are glad you had a great experience at Lou Sobh Kia! We appreciate your business and taking the time to leave us a review.

June 19, 2024

I had a great experience at Lou sobh Kia. Quick service and friendly employees! Thanks More

by Schollman18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt , Jeff Christian
Jun 25, 2024 -

Lou Sobh Kia responded

We are glad you had a great experience at Lou Sobh Kia! We appreciate your business and taking the time to leave us a review.

June 19, 2024

I had to change oil with an appointment and it was done within 1 hr and they did car wash for me. I was happy about the service. More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
Jun 25, 2024 -

Lou Sobh Kia responded

We are glad you had a 5-star experience with Lou Sobh Kia, and look forward to serving you again in the future.

June 12, 2024

Had a great experience at the last appointment. Would recommend to anyone with a Kia needing service More

by lmfariss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
Jun 25, 2024 -

Lou Sobh Kia responded

We are glad you had a great experience at Lou Sobh Kia! We appreciate your business and taking the time to leave us a review.

June 11, 2024

The dealership where I leased the vehicle wanted me to leave it for service, which is difficult sine it is my only vehicle. By traveling a bit farther to Lou Sobh, I was in and out in about an hour. More

by madgypsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon, Jeff Christian
Jun 25, 2024 -

Lou Sobh Kia responded

We are glad you had a great experience at Lou Sobh Kia! We appreciate your business and taking the time to leave us a review.

June 11, 2024

excellent service by the service department, I always bring my car to this dealership. top quality, the waiting area is very clean More

by lino65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett
Jun 25, 2024 -

Lou Sobh Kia responded

We are glad you had a 5-star experience with Lou Sobh Kia, and look forward to serving you again in the future.

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