Lou Sobh Kia - Service Center

Service center did best they could-problem is KIA. Car under warranty, 88,000 miles burns 2 quarts oil every thousand miles. But Kia will not replace our warranted engine. Will NEVER buy another KIA a Car under warranty, 88,000 miles burns 2 quarts oil every thousand miles. But Kia will not replace our warranted engine. Will NEVER buy another KIA after owning 3. Will NEVER recommend company. Shameful, illegal, scam. Warranty (yes we bought extra one too) isn’t worth paper it’s printed on. Poor corporate policy does not reflect on helpful and professional dealership and service department. Looks like we need to blast on social media and get attorney next. We are so disappointed with your policies and dishonesty. More

Easy to schedule. Good communications. Great price. The entire team is very friendly and helpful. Highly recommend this location for Kia. Love my EV9. Good communications. Great price. The entire team is very friendly and helpful. Highly recommend this location for Kia. Love my EV9. More

Kept abreast of the progress on my auto as it went thru service. Car maintenance is so costly but service rep found a coupon of 10% off for me as all coupons I received via mail/email had expired. Receiv service. Car maintenance is so costly but service rep found a coupon of 10% off for me as all coupons I received via mail/email had expired. Received MORE discount coupons 2 days after my service date. Go figure. More

Great customer service and quick service didn’t have to wait long very professional staff my rep was very nice wait long very professional staff my rep was very nice More

Easy in-line scheduling, informed of upcoming needs for vehicle, Super fast service, comfortable waiting area, excellent lattes! vehicle, Super fast service, comfortable waiting area, excellent lattes! More

Lou Sobh is my only go dealership for service. All my services were done right and to my satisfaction. All my services were done right and to my satisfaction. More

my experience this time was positive and Justin, Service Manager, was the reason. Thank you for your support and understanding to help us resolve the airbag issue. Manager, was the reason. Thank you for your support and understanding to help us resolve the airbag issue. More

Jeremy provides excellent customer service each time I bring my Sorento in. He also provides continuous communication so that I am aware of all maintenance needs as well as cost. The entire service depart bring my Sorento in. He also provides continuous communication so that I am aware of all maintenance needs as well as cost. The entire service department does a great job! More