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Lou Sobh Kia of Brunswick - Service Center
Brunswick, GA
38 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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38 Reviews of Lou Sobh Kia of Brunswick - Service Center
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September 13, 2024
2nd part of 1st review, when it came to servicing recalls that part was good that part was good More
by Greg
Employees Worked With
January 22, 2024
Friendly and efficient service and nice waiting area. I Would definitely recommend thia dealership to someone. I Would definitely recommend thia dealership to someone. More
by Lizzerkirkland
Employees Worked With
January 12, 2024
This dealership is one that you should stay away from. The dealership has just changed ownership and they are not going to honor promises made by previous dealership. Unfortunately I will not be coming ba The dealership has just changed ownership and they are not going to honor promises made by previous dealership. Unfortunately I will not be coming back here. More
by soundtiger30
Employees Worked With
Ed McKeon
January 10, 2024
There service department is top notch. Has taken care of all my vehicle issues now and in the past. Has taken care of all my vehicle issues now and in the past. More
by powersjv1
August 19, 2023
Great experience! Everyone was very helpful especially Samantha, My oil change was done in record time (less than an hour)! Samantha explained the process of vehicle m Everyone was very helpful especially Samantha, My oil change was done in record time (less than an hour)! Samantha explained the process of vehicle maintenance to me in a way I could understand the necessity of keeping service appointments and keeping records of service. I will continue to drive 90 miles for service at Lou Sobh Kia. More
by cpatterson72
Employees Worked With
Samantha, Herb Miller
April 20, 2023
Let me begin this review by saying that this dealership took a major problem and made it go away. I want thank everyone in sales and management and especially service staff Marcus and Stephanie. I have nev took a major problem and made it go away. I want thank everyone in sales and management and especially service staff Marcus and Stephanie. I have never dealt with a dealership that admitted a mistake in the warranty and my issue has been resolved. You don’t find dealerships anymore that really back up what they agreed too. Amanda in Sales is great. Please consider her when buying a vehicle. Again thank you to everyone involved in this matter. Don McDuff More
by Hockeybear
Employees Worked With
Amanda Parker Samantha and Marcus
August 07, 2022
I took my car in to be repaired. It sounded like the engine was going to fall out and shook terribly. $2700 later we were told the car was ready to be picked up. The next night my It sounded like the engine was going to fall out and shook terribly. $2700 later we were told the car was ready to be picked up. The next night my daughter came over and drove me to the grocery store. I could not believe how bad the car sounded. Like the engine wàs about to drop and it still shook terribly!! I invited Mr Murphy Jr to take a ride in the car do he could see first hand the poor job the techs did on the car. How in the world they could say it was fixed!! If they couldn’t repair it ww should have been notified and we would have used that money as a down payment on a newer safer car!!! Mike Jr did not accept my invitation to take a ride in the car. I wish he would. He should be aware of the kind of crummy work his service department is putting out. It’s a open invitation Mr Murphy Jr. Take s drive in this garbage your people called repaired. Dan has my number. See if you would want a loved one driving around in this car!! More
by jjwx22
Employees Worked With
Mike Murphy Jr.
May 15, 2020
Team Work I came in for service on my 2016 Sportage, which they said wasn't necessary (good on them),and a few hours later drove off in my brand new 2020 Sporta I came in for service on my 2016 Sportage, which they said wasn't necessary (good on them),and a few hours later drove off in my brand new 2020 Sportage. Many thanks to Eric T. and Marc the sales team, they are tops. It didn't hurt that the car pretty much sells itself ! The finance guy Eric C. really has it together in an area that can be trying, he was really smooth. Also met M.M.Jr. a very personable man. More
by bigahol
April 09, 2020
I needed 2 issues checked out in my 2020 Kia Soul. I brought it in they checked it out and parts are ordered! Great job. I WILL NOT go to any other Kia dealership! brought it in they checked it out and parts are ordered! Great job. I WILL NOT go to any other Kia dealership! More
by Reneethornton314
Employees Worked With
Chase Rogers, Joshua Kato
