Lou Sobh Kia of Brunswick

Terrible Service Not friendly right off the bat. Changes hours for service department consistently. Rude rude rude customer service with Shannon over the phone and wor Not friendly right off the bat. Changes hours for service department consistently. Rude rude rude customer service with Shannon over the phone and worse in person. Been here two times in regards to me vehicle and service was terrible each time. They are not honest and do the bare minimum of your car. They with hold information on what your car needs and don't need. I had to get my transmission replace but I have the warranty since I bought brand new. They tried to tell me it wasn't covered. I ended up calling the Kia head quarters to get my warranty to them to prove it. No more than a month later my car was acting up due to the trans mount they didn't replace nor report was bad. I will never go back. Kia should be ashame to have them represent their cars. My family is loyal to Kia with purchasing two brand-new Kias at two different times. Mikey is a terrible mechanic. He is dishonest and doesn't know fully what he is doing. Please go to Jacksonville or Savannah if you need any work done or to purchase a Kia. More

No response from Service Department I have bought THREE New Kia Souls since 2012. All is fine as long as there are no problems. Marion, the Service manager will not return my calls. The I have bought THREE New Kia Souls since 2012. All is fine as long as there are no problems. Marion, the Service manager will not return my calls. There will NOT be a Fourth purchase! Lost a good, valued customer! HORRIBLE!!!! More

Ripped off Mike Murphy's Kia charged us 27000. For a base model soul if you talk to the tag office. If you talk to the bank they charged us 25000. For the same c Mike Murphy's Kia charged us 27000. For a base model soul if you talk to the tag office. If you talk to the bank they charged us 25000. For the same car. Thid dealership does not operate honestly and the owner is unreasonable when asked to do the right thing. More

They did no keep their end of the deal Bought a Brand New KIA Forte 5 back in May and the car had some scuffs on the bumper which they said they would fix on their tab (apparently an employ Bought a Brand New KIA Forte 5 back in May and the car had some scuffs on the bumper which they said they would fix on their tab (apparently an employee was moving the car and damaged it) . After signing all the paper work and writing down that the repairs would be performed, we have been waiting 6 months to hear from them. To this day they refuse to give me an answer or reply to my e-mails. This is how you lose customers. Goes to show you can not trust car sales men any where. If you plan to buy a car, go somewhere else, these guys are not honest. More

Great Information Looking for a nice family car. Great information was given about the vehicle and more. Details of the vehicle were explained beyond my expectations. S Looking for a nice family car. Great information was given about the vehicle and more. Details of the vehicle were explained beyond my expectations. She was very helpful. More

WONDERFUL EXPERIENCE!!! THE DEALERSHIP WAS WONDERFUL TO WORK WITH. WE LOVE OUR VEHICLE. SALESPERSON AND MANAGER WERE GREAT. NO PRESSURE- GAVE US JUST WHAT WE WANTED. FAST THE DEALERSHIP WAS WONDERFUL TO WORK WITH. WE LOVE OUR VEHICLE. SALESPERSON AND MANAGER WERE GREAT. NO PRESSURE- GAVE US JUST WHAT WE WANTED. FAST SERVICE- COURTEOUS- PERSONAL ATTENTION. WILL DEFINITELY BUY OUR NEXT CAR FROM MIKE MURPHY. More

Excellent Customer Service I have bought 4 vehicles from Mike Murphy Kia. I bought a soul in 2010. Then an Optima, then a Cadenza. Now I am on my second Cadenza. Each purchase h I have bought 4 vehicles from Mike Murphy Kia. I bought a soul in 2010. Then an Optima, then a Cadenza. Now I am on my second Cadenza. Each purchase has been so smooth. I also have always used Mike Murphy Kia for my service and let me tell you-the service is great. I highly recommend Mike Murphy Kia for anyone who is in the market for a new vehicle. They are top notch people and the cars are great as well!!! More

Worst Con Dealer in Brunswick, GA From start to finish the company did nothing but withhold information, and push. From withholding the sales price before and after a test drive, to b From start to finish the company did nothing but withhold information, and push. From withholding the sales price before and after a test drive, to belittling comments, forceful wording, non-stop side-stepping around questions and pointing fingers. The car was returned due to B.S. with the financial department.. they ran my credit report over 14 times, only the first run was approved or asked about. They tried several different companies and in the end refused to return most all of the down-payment, threatening to call the cops if we didn't leave after we refused to sign a paper saying that we agreed to let them keep all of the down-payment due to our refusing to vacuum the car. I loved the car but I'd rather buy a junker that dies after a week than deal with these xxxxxxx again... At least I'd know what I was getting myself into then. More

Great experience Bought a new Forte 5 from Mike Murphy. Kenny the salesman was great. The finance people were great. Mike Murphy Jr. came and thanked me personally for Bought a new Forte 5 from Mike Murphy. Kenny the salesman was great. The finance people were great. Mike Murphy Jr. came and thanked me personally for my business. I had been looking for the turbo version of the Forte which they had. They were very competitive with other dealers for the same car. I would recommend this dealer absolutely More

Best salesman ever I went in to trade my 2013 sportage. I ended up leasing a 2016 Sport age and I absolutely love it. My salesman was Winston and he was great. He was s I went in to trade my 2013 sportage. I ended up leasing a 2016 Sport age and I absolutely love it. My salesman was Winston and he was great. He was so good and gave us h a good deal that my husband also bought a car the same day (a Cadenza). When we are ready for new cars again, we will definitely look for Winston again. More