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Lou Sobh Kia

Cumming, GA

4.7
1,460 Reviews
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1135 Buford Rd

Cumming, GA

30041

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Showing 1,460 reviews

April 22, 2026

The salesperson, Andrew Krum, was absolutely great, very polite and extremely helpful. Upon my arrival he offered me beverages and made me feel like a valued customer. More

by Hshs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Harvey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Krum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2026 -

Lou Sobh Kia responded

Thank you for your feedback! We’re glad to hear Andrew provided such a welcoming and helpful experience. We appreciate your support and thank you for choosing Lou Sobh Kia!

April 22, 2026

It was great It was a great experience at the dealership It was a great experience working with the sales person . He was a great person More

by Grover
Recommend Dealer
Yes
Employees Worked With
Jeff Clark
Apr 24, 2026 -

Lou Sobh Kia responded

Thank you for your kind words! We’re glad to hear you had a great experience and that Jeff provided excellent service. We appreciate you choosing Lou Sobh Kia!

April 21, 2026

Jeremy was great to work with! Jeff not so much. Linda was very helpful at times too More

by Valaddington
Recommend Dealer
Yes
Employees Worked With
Jeremy At first Jeff
Apr 24, 2026 -

Lou Sobh Kia responded

Thank you for your honest feedback. We’re glad to hear Jeremy and Linda were helpful during your visit. We also appreciate your input and will be sure to share it with our team as we continue working to improve every customer’s experience.

April 21, 2026

I feel like the waiting area could use someone to walk by and tidy up the coffee area - no snacks were stocked like in the past, now it's all paid for in the vending maching, and the remote control for the m More

by sabrina.curran
Recommend Dealer
Yes
Employees Worked With
Jeremy - he was great! and got me out the door in a fair timeframe.
Apr 24, 2026 -

Lou Sobh Kia responded

Thank you for your feedback—we truly appreciate it. We’re glad to hear Jeremy took great care of you and got you in and out efficiently. We also appreciate your suggestions regarding the waiting area. For your next visit, we do have complimentary snacks available at the receptionist’s desk, and we’ll be sure to share your additional feedback with our team as we continue to improve the overall experience.

April 19, 2026

Evan was on the ball. ZERO pressure. Did everything by the book. Easy to deal with. More

by kmargulis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Tumbleson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig in finance was on his 2nd week of being employed at Lou Sobh. He was also kind and respectful.
Apr 24, 2026 -

Lou Sobh Kia responded

Thank you for your feedback! We’re glad to hear Evan provided a smooth, no-pressure experience and made the process easy. We appreciate your kind words about Craig as well—thank you for choosing Lou Sobh Kia!

April 18, 2026

Jamie was a huge help finding the right car for our family. I told her what I was looking for and she quickly found it, she knew everything I asked and provided more info than I expected. She helped se More

by emajjin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Maxie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2026 -

Lou Sobh Kia responded

Thank you for your thoughtful feedback! We’re so glad Jamie was able to help you find the perfect vehicle and provide such a knowledgeable and helpful experience. We appreciate your support and hope you enjoy your new vehicle!

April 18, 2026

They were very helpful. They explained calmly a situation I had with the new car. More

by rajsampath
Recommend Dealer
Yes
Employees Worked With
Jose
Apr 24, 2026 -

Lou Sobh Kia responded

Thank you for your feedback! We’re glad to hear our team was helpful and took the time to clearly explain everything. We appreciate you choosing Lou Sobh Kia!

April 18, 2026

Chase and JD were so great to work with. Best car buying experience I’ve ever had. More

by Joshua.lawrence
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J.D. Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2026 -

Lou Sobh Kia responded

Thank you for your kind words! We’re thrilled to hear Chase and JD provided such a great car-buying experience. We appreciate your support and hope you enjoy your new vehicle!

April 18, 2026

Repaired my radio and everything works well and showed me how to work various things that I didn’t know. More

by johnpkidwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harald Hagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Castaneda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2026 -

Lou Sobh Kia responded

Thank you for your feedback! We’re glad to hear everything is working well and that our team was able to walk you through the features. We appreciate you choosing Lou Sobh Kia!

April 17, 2026

It was my first visit to Lou Sobh and I was treated very well even though I had not bought my Kia there More

by raymondespinosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harald Hagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.