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Lou Sobh Kia

Cumming, GA

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Employees
Reviews
Vehicles
4.7
1,386 Reviews
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1135 Buford Rd

Cumming, GA

30041

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Showing 1,386 reviews

March 04, 2026

I have used them for service since purchasing my. Wife's Sorento in 2016. They. have always been excellent in their service. I have high .marks for them and will continue to recommend them. More

by Worth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2026 -

Lou Sobh Kia responded

Thank you for your continued trust and loyalty since 2016! We're glad to hear our service team has consistently provided you with excellent service over the years. We truly appreciate your recommendation and look forward to continuing to take care of you and your wife’s Sorento in the future!

March 03, 2026

Awesome! In and out in an hour. Checked for recalls and updates. All was good. More

by CHM
Recommend Dealer
Yes
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Mar 09, 2026 -

Lou Sobh Kia responded

Thank you for your great review! We're glad to hear your visit was quick and efficient and that our team was able to check for recalls and updates while servicing your vehicle. We appreciate you choosing Lou Sobh Kia and look forward to seeing you again next time!

March 03, 2026

I was surprised at how expensive it was for just an oil change and tire rotation . . . . More

by cbw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2026 -

Lou Sobh Kia responded

Thank you for your feedback. We understand that service costs can sometimes come as a surprise. Our team works hard to provide high-quality service using genuine parts and trained technicians to ensure your vehicle is properly cared for. If you ever have questions about pricing or available service specials, our team would be happy to review those with you. We appreciate you choosing Lou Sobh Kia and hope to see you again in the future!

March 03, 2026

Awesome experience! Purchased my second car from this dealer. listened to my need and found me the perfect vehicle for me! the transaction was fast and smooth. No xx More

by Supplyguy2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zorro
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Mar 09, 2026 -

Lou Sobh Kia responded

Thank you for your continued support and for choosing Lou Sobh Kia again for your second vehicle! We're glad to hear our team listened to your needs and helped you find the perfect vehicle. It's great to know your purchase experience was fast and smooth. We appreciate your kind words and look forward to assisting you again in the future!

March 01, 2026

Chris helped me get the best deal I could, and he was totally transparent through the process. Second time leasing with this dealership, and it makes me feel more inclined to come back More

by djwass53
Recommend Dealer
Yes
Employees Worked With
Alexis Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Patton
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Mar 09, 2026 -

Lou Sobh Kia responded

Thank you for your continued support and for sharing your experience! We're glad to hear Chris was able to help you get the best deal and that his transparency made the process smooth. We truly appreciate you choosing Lou Sobh Kia again and look forward to assisting you in the future!

March 01, 2026

Jeff was easy to work with. He was able to fix my problem and made sure everything was correct. More

by brianjohnston19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2026 -

Lou Sobh Kia responded

Thank you for your kind review! We're glad to hear Jeff was easy to work with and made sure your issue was resolved properly. We appreciate you choosing Lou Sobh Kia and look forward to assisting you again in the future!

March 01, 2026

The guy I worked with was excellent and the work was done well and quickly, the only reason I rated the overall experience a 4 was the cost, which was high. I would also have hoped to have my car detailed wh More

by bobrunnicles
Recommend Dealer
Yes
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Mar 09, 2026 -

Lou Sobh Kia responded

Thank you for your feedback and for sharing your experience! We're glad to hear the team member you worked with provided excellent service and that the work was completed quickly and properly. We also appreciate your honest comments about the cost and detailing. Your feedback helps us continue improving the overall experience for our customers. Thank you for choosing Lou Sobh Kia, and we hope to see you again in the future!

February 28, 2026

The personalized service was exceptional for an always great service department. I will definitely return from Florida to have my car serviced here. More

by jmcapel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2026 -

Lou Sobh Kia responded

Thank you for your kind review! We're glad to hear our team provided exceptional and personalized service during your visit. It means a lot to know you would return from Florida to have your vehicle serviced with us. We truly appreciate you choosing Lou Sobh Kia and look forward to seeing you again in the future!

February 28, 2026

Customer service great. They try to always accommodate the Customer when possible. Never have hd. Bd experience. More

by kiphart_michael
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Mar 09, 2026 -

Lou Sobh Kia responded

Thank you for your kind review! We're glad to hear our team has consistently provided great customer service and worked to accommodate your needs whenever possible. We truly appreciate your continued trust in Lou Sobh Kia and look forward to seeing you again for your future service visits!

February 27, 2026

I appreciate the detailed explanation. Thank you for the prompt services, and I feel confident leaving my car with them. More

by seanhan1103
Recommend Dealer
Yes
Employees Worked With
Andrew Fabec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2026 -

Lou Sobh Kia responded

Thank you for your kind review! We're glad to hear our team provided a detailed explanation and prompt service during your visit. It’s great to know you feel confident leaving your vehicle with us. We appreciate you choosing Lou Sobh Kia and look forward to seeing you again next time!

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