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Lou Sobh Kia

Cumming, GA

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Employees
Reviews
Vehicles
4.7
1,306 Reviews
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1135 Buford Rd

Cumming, GA

30041

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Showing 1,306 reviews

January 09, 2026

Very smooth and easy as my 16 year old daughter had never taken her vehicle in before and was slightly nervous, was a great experience and easy for her. More

by rogjames
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Christian
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Jan 12, 2026 -

Lou Sobh Kia responded

Thank you for sharing your experience! We’re so glad to hear your daughter’s first service visit went smoothly and that our team helped her feel comfortable. We appreciate you choosing Lou Sobh Kia!

January 08, 2026

Great service on time I love your service department and the waiting area is always clean More

by lino65
Recommend Dealer
Yes
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Jan 12, 2026 -

Lou Sobh Kia responded

Thank you so much for sharing your experience! Our team works hard to provide timely service, and it’s wonderful to hear that you enjoy both our service department and our clean, comfortable waiting area. We truly appreciate your support and look forward to welcoming you back!

January 08, 2026

No multi point inspection Car clean tag was put but the car wasn't cleaned at all More

by Nickalimusani
Recommend Dealer
No
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January 07, 2026

This was my third visit to address the windshield wiper issue with my 2025 Telluride. I tried to provide context on the issue which has been noted online by other owners that included the resolution and my More

by Eugene
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Christian
4.0
This rating includes all reviews, with more weight given to recent reviews.
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January 07, 2026

Smooth easy effortless. Very smooth and effortless experience. Communication is key and Derrick had all the answers. Great experience as this was my first service appointmen More

by rcollins4910
Recommend Dealer
Yes
Employees Worked With
Derrick in services
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Jan 13, 2026 -

Lou Sobh Kia responded

Thank you for sharing your experience! We’re glad to hear your first service appointment was smooth and effortless, and that Derrick provided clear communication and all the answers you needed. We appreciate you choosing Lou Sobh Kia and look forward to assisting you again!

January 06, 2026

Every time I bring my car in for service I get treated like royalty! The service department is the reason I bought a Kia. More

by scott.wynn
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Christian
Report | Print
Jan 12, 2026 -

Lou Sobh Kia responded

Scott, thank you for the wonderful feedback! We’re thrilled to hear that our service team continues to make every visit exceptional. Knowing that our commitment to customer care played a part in your decision to choose Kia truly means a lot. We appreciate your loyalty and look forward to serving you again.

January 06, 2026

Always accommodating. Good work at a fair price. Very clean waiting room with coffee and tea More

by bwagjr23
Recommend Dealer
Yes
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Jan 06, 2026 -

Lou Sobh Kia responded

Thank you for your feedback! We’re so glad to hear that you found our team accommodating and appreciated the fair pricing and clean waiting area. Offering a comfortable space with coffee and tea is just one way we strive to make your visit enjoyable. We look forward to serving you again soon!

January 06, 2026

Whole staff is awesome! Jason in Sales is the man to see if you are looking for a purchase. Ryan in Finance is great! Both gentlemen took time to answer questions and made s More

by Mopargrl69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason (in Sales), Ryan (in Finance), Jeremy (in Service), GM
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Jan 06, 2026 -

Lou Sobh Kia responded

Thank you for sharing your experience! We’re thrilled to hear that our entire team made a positive impression and that Jason and Ryan went above and beyond to answer your questions and ensure you were happy with your purchase. We truly appreciate your kind words and look forward to serving you again in the future!

January 05, 2026

Great service. Everything is always completed quickly, efficiently, and for a fair price. Thank you! More

by yazs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Britt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2026 -

Lou Sobh Kia responded

Thank you for your kind words! We’re so glad to hear that you consistently receive quick, efficient service at a fair price. Your trust means a lot to us, and we look forward to continuing to provide you with great service in the future.

January 05, 2026

Great service and quick turnaround of vehicle . It was great service experience . I would recommend this service center More

by uday.jalagam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2026 -

Lou Sobh Kia responded

Thank you for your recommendation! We’re so glad to hear that you had a great service experience and appreciated the quick turnaround. Our team works hard to provide efficient, reliable service, and your feedback means a lot to us. We look forward to seeing you again!

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