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Lou Sobh Kia

Cumming, GA

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Reviews
Vehicles
4.7
1,306 Reviews
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1135 Buford Rd

Cumming, GA

30041

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Showing 1,306 reviews

January 20, 2026

The service was quick and friendly. Harold explained all that needed to be done for my 15k mile service. Ask for permission before doing the front end alignment. Ensured my discounts we More

by debfont63
Recommend Dealer
Yes
Employees Worked With
Harald Hagan
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Jan 21, 2026 -

Lou Sobh Kia responded

Thank you for taking the time to share your experience! Harold will be thrilled to hear your kind words. Clear communication and earning your trust are very important to us, and we’re happy your service visit went smoothly. We appreciate you choosing Lou Sobh Kia!

January 19, 2026

Very good except for the prep/ delivery of the car. Had to be sent back for cleaning twice plus to get floor pads and roof rails installed even though the box with the rails was in the car. More

by Billtevendale52
Recommend Dealer
Yes
Employees Worked With
He is now gone. Left right after car delivery.
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January 19, 2026

Excellent I am satisfied with the oil change, 4 wheel alignment, transmission and brake fluid flush performed on my Stinger GT2. More

by TJTORDIK
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Jan 21, 2026 -

Lou Sobh Kia responded

Thank you for your feedback! We’re glad to hear you’re satisfied with the service on your Stinger GT2, from the oil change to the fluid flushes and alignment. We appreciate you trusting Lou Sobh Kia with your vehicle!

January 18, 2026

Smooth, excellent, and friendly Andrew was great and made me and my husband feel very comfortable. More

by phraniephree
Recommend Dealer
Yes
Employees Worked With
Andrew Fabec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Fabec
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Jan 21, 2026 -

Lou Sobh Kia responded

Thank you for your review! We’re happy to hear Andrew provided friendly, excellent service and made your visit comfortable. We appreciate you choosing Lou Sobh Kia!

January 17, 2026

Always great service and even better attitude, always helpful Justin makes me feel loyal to Lou Sobh with his personal touch More

by PETEMIR
Recommend Dealer
Yes
Employees Worked With
Justin Britt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Britt
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Jan 21, 2026 -

Lou Sobh Kia responded

Thank you for your kind words! We’re thrilled to hear Justin’s personal touch and helpful attitude make your visits enjoyable. We appreciate your loyalty and look forward to serving you at Lou Sobh Kia for years to come!

January 13, 2026

Very friendly and helpful Professional and welcoming This it All right ?? ?? Yep ?? More

by morrisestelle24
Recommend Dealer
Yes
Employees Worked With
Auto finder help me
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Jan 14, 2026 -

Lou Sobh Kia responded

Thank you for the great feedback! We’re glad to hear our team was friendly, helpful, and professional during your visit. We appreciate you choosing Lou Sobh Kia!

January 13, 2026

Good. Thanks for the visual on condition of the tires. Only giving 4 instead of 5 because my husband is the one that took the vehicle in and I was the one More

by Krystalyn.Stowe
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Christian
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Jan 14, 2026 -

Lou Sobh Kia responded

Thank you for sharing your feedback! We’re glad the tire condition visual was helpful. We appreciate you letting us know about the text updates going to the wrong person — that’s something we’ll work on improving. Thank you for choosing Lou Sobh Kia!

January 13, 2026

It is always top notch that's why I keep coming back To have my vehicle serviced. More

by SCOTTLDAFFRON
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Christian
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Jan 14, 2026 -

Lou Sobh Kia responded

Thank you for the fantastic feedback! We’re grateful for your continued trust and thrilled to hear your service experience is consistently top‑notch. We appreciate you choosing Lou Sobh Kia and look forward to seeing you next time!

January 12, 2026

He made the deal happen. He was awesome. Great work! Car was not available but he made sure I get the deal. Thanks to him More

by hipulkitkadian
Recommend Dealer
Yes
Employees Worked With
Andrew Krum
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Jan 13, 2026 -

Lou Sobh Kia responded

We’re glad to hear Andrew went above and beyond to make the deal happen, even when the car wasn’t immediately available. We appreciate your kind words and are grateful you chose Lou Sobh Kia. Enjoy your new vehicle!

January 09, 2026

Professional staff in all depts. Staff knowledgeable, friendly, and not pushy. Great people to do business with! More

by Mopargrl69
Recommend Dealer
Yes
Employees Worked With
The GM, Jason in Sales, Ryan in Finance, and Jeremy in Service. They were all very professional and helpful with the process. Thank you!
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Jan 12, 2026 -

Lou Sobh Kia responded

Thank you for the great review! We’re thrilled to hear that our team across all departments was professional, friendly, and easy to work with. We truly appreciate you choosing Lou Sobh Kia.

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