Lou Sobh Kia

My scheduled maintenance visit was fast and efficient. Jeffrey, the service advisor, kept me updated on the process, and notified me immediately when it was completed. Jeffrey, the service advisor, kept me updated on the process, and notified me immediately when it was completed. More

Or sales person was excellent. Really positive experience. Would use LouSohb again in the future. Really positive experience. Would use LouSohb again in the future. More

Great experience - I was in and out in under two hours with a great new car with a great new car More

Great service. Kept me informed of everything going on and what I could put off until next service. I do wish they would not move my seat, takes forever to get it Kept me informed of everything going on and what I could put off until next service. I do wish they would not move my seat, takes forever to get it set up properly. More

It feels like the bare minimum. For service, they should have a service person be more interested in what you are asking. My check engine light was on and it was like pulling teet For service, they should have a service person be more interested in what you are asking. My check engine light was on and it was like pulling teeth both times to even give information and the first time I was told it was on because I was overdue for oil change which was not the case. More

I was told on the phone while making an appointment for my first oil change that it would be free, and it was confirmed free on the phone, and once I arrived, they told me it was not going to be free and t my first oil change that it would be free, and it was confirmed free on the phone, and once I arrived, they told me it was not going to be free and they did not know who would've told me that over the phone. More

Great service and sale rep (Alexis). We've bought 3 cars from her and Lou Sobh because they are upfront, honest, and friendly. Hats off to the internet and finance managers as well. T We've bought 3 cars from her and Lou Sobh because they are upfront, honest, and friendly. Hats off to the internet and finance managers as well. The Service Department is friendly and responsive. More

Excellent costumer service . I make an appointment and get there early and did not complain and take my car.. last than 30 Min my car was rready . I make an appointment and get there early and did not complain and take my car.. last than 30 Min my car was rready . More

Extraordinary service from Liam and the rest of the staff. Had a wonderful experience buying a car staff. Had a wonderful experience buying a car More

tough to get in touch with a service manager to get response for service update. response for service update. More