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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,220 Reviews
Call Service Center (678) 750-0648

4,220 Reviews of Lou Sobh Honda - Service Center

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May 26, 2025

I have had my 2018 CRV purchased here at Lou Sobh Honda Cumming for almost seven years now and it has never seen another service shop other than Lou Sobh Honda in Cumming! That's because, this dealer's ser More

by Vince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Gurreri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2025 -

Lou Sobh Honda responded

Thank you so much, Vince! We truly appreciate your loyalty over the past seven years. It means a lot to know you've trusted us exclusively with your CR-V and consistently had great experiences. We look forward to keeping your Honda running strong for many more miles!

May 23, 2025

My car is 8 years old and I have used your dealership for most of the time to do maintenance as needed More

by chris1755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Attanasio
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May 26, 2025 -

Lou Sobh Honda responded

Thank you so much for your continued trust over the years! We’re grateful to have been part of your car’s journey and look forward to keeping it running strong for many more miles!

May 22, 2025

Professional and friendly sales staff. Took their time to explain any questions that I had. More

by circles
Recommend Dealer
Yes
Employees Worked With
Shelby Krug
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Fabec
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2025 -

Lou Sobh Honda responded

Thank you for the kind review! We're glad our team could help and make your experience a great one at Lou Sobh Honda!

May 20, 2025

Great! Quick and easy. Inspection was thorough and complete. Jimmy was very helpful and professional. Thanks. More

by mdwells03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Lou Sobh Honda responded

Thanks so much! We're glad the inspection went smoothly and that Jimmy was able to help—appreciate your kind words!

May 19, 2025

Heather gets the job done and genuinely cares about her customers. The service department is the best around, this is why I am a long-time customer. More

by swikle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wikle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Lou Sobh Honda responded

Thank you for your loyalty! We're thrilled to hear Heather, and our service team continue to exceed your expectations. We truly appreciate your support!

May 19, 2025

Heather has been my go to service tech since 2017. We are finally back in the Honda family. More

by MF1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2025 -

Lou Sobh Honda responded

Thank you for your loyalty, and welcome back to the Honda family! We’re thrilled Heather has been your go-to since 2017!

May 18, 2025

No such thing as a bad day with Heather ! !! There you go DealerRater, now you have your 15 words minimum ! More

by Adrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Lou Sobh Honda responded

Thank you for your kind words, Adrian. We truly appreciate your recognition of Heather’s excellent service. It’s always our goal to ensure every customer has a positive experience.

May 17, 2025

Driver who took me home was great. Service was completed on timely manner. Heather did her usual good job. It was the same issue with the car as I have had two other times. More

by BGLEZEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Lou Sobh Honda responded

Thank you for your feedback! We’re glad to hear the shuttle driver and Heather took great care of you, and that service was completed promptly. We’re sorry to hear the issue has come up again—we’ll be sure to take a closer look to help prevent it moving forward.

May 17, 2025

Very efficient service response. Heather was the best service person ever. I definitely will return. More

by Cass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Lou Sobh Honda responded

Thank you for the kind words! We're thrilled to hear Heather provided such excellent service. We look forward to seeing you again!

May 17, 2025

Great great great great great great great great great great great great great great great More

by sueannsmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aquila Ukama
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Lou Sobh Honda responded

Now that’s a great review! Thank you so much—we're thrilled you had such a positive experience at Lou Sobh Honda!

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