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Lou Fusz Subaru St. Peters - Service Center

St. Peters, MO

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268 Reviews

268 Reviews of Lou Fusz Subaru St. Peters - Service Center

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December 14, 2020

Excellent work! Went above & beyond for me, will definitely be coming back for future service. In the year of Covid they took extra safety precautions More

by JennB5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Broeker
Jan 05, 2021 -

Lou Fusz Subaru St. Peters responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day.

November 26, 2020

Jeff, Jason, Liz are exceptional at their jobs and customer service from them is the best. Great group of workers in both service and parts. Very friendly. Took care of my car just as they promised More

by DIANEMARIE1204
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Frazier, Jason Broeker
Dec 04, 2020 -

Lou Fusz Subaru St. Peters responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

November 03, 2020

There was a voluntary recall on my 2015 Outback and the letter received stated about a one hour wait. When I made my appointment Jeff let me know in spite of the letter the exhaust had to cool down and it More

by l.sczepanski
Recommend Dealer
Yes
Employees Worked With
Jeff Frazier
Nov 05, 2020 -

Lou Fusz Subaru St. Peters responded

Thanks for reviewing your experience! We're happy to hear that you enjoyed your time with us.

October 15, 2020

Jeff Frazer is the Best, everything is always taken care of as promised and always a pleasure to do business with, have been dealing with Jeff for three years now. More

by Randy L.
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Blanke
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Frazier
Oct 30, 2020 -

Lou Fusz Subaru St. Peters responded

Your feedback is very important to us! Thank you so much for taking the time to leave us a review. We value your business and look forward to seeing you at our dealership again soon!

September 17, 2020

Had a great experience for my visit to have my car serviced. Jeff Frazier was awesome. Easy to talk to and he listened. Very knowledgeable on the things I had done on my vehicle and explained the " More

by MRLCM2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Frazier
Sep 22, 2020 -

Lou Fusz Subaru St. Peters responded

We appreciate you leaving us a review. Your business is very important to us and we are always looking for ways to improve. Thank you very much for your feedback and will share your thoughts with our team.

September 11, 2020

Jeff is very friendly and easy to work with. He talked through the maintenance needs on my car and helped me decide what to prioritize. More

by bw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Frazier
Sep 15, 2020 -

Lou Fusz Subaru St. Peters responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future.

September 06, 2020

Just had a trailer hitch installed on our Forrester. Jeff and his team did an excellent job. They were friendly, professional, and efficient. The job was done on time and under the cost I anticipated. Great More

by mikekirk46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Frazier
Sep 10, 2020 -

Lou Fusz Subaru St. Peters responded

Thank you so much for your review! We value your business and look forward to seeing you again soon.

September 01, 2020

I had my vehicle serviced here and Jeff is a great service advisor. He got things scheduled quickly and he explains everything well to my understanding. Everything went very smooth. I am happy with More

by dhGgma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Frazier
Sep 10, 2020 -

Lou Fusz Subaru St. Peters responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

August 12, 2020

Trusted Source for Subaru Service Jeff has been a great resource to keep my fleet of Subarus running dependably for years. He is a wealth of information and suggests service based on e More

by steveb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Frazier
Aug 31, 2020 -

Lou Fusz Subaru St. Peters responded

Thank you for doing business with us. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

August 06, 2020

Great service and friendly staff. Matt and Jason are the best. Always go to these professionals. Recommend their service department to every one. Thanks again More

by Arosen6670
Recommend Dealer
Yes
Employees Worked With
Jason Broeker
Aug 07, 2020 -

Lou Fusz Subaru St. Peters responded

You are the best! Thank you so much for taking the time to leave us a review. We value your business and look forward to serving you again soon.