Lou Fusz Subaru St. Peters

Strive to Excell When I brought my car in for service I saw Jeff who used to work at the service check-in. He called to me by name, after only meeting him a couple of When I brought my car in for service I saw Jeff who used to work at the service check-in. He called to me by name, after only meeting him a couple of times. Everyone is so happy and strives to make the customer happy as well. A-1 customer service! Matt Woodson was the check-in person I was assigned. He made sure I knew as soon as my car was ready, and pulled it close up to the door for me. Every time I've come for service I'm usually early since I'm coming from so far, but they get me right in and quickly get the job done. Never have to wait long More

Service 10.45 am appointment on Friday for recall on airbag. A 2 hour repair, stayed around the area finally called at 4:00 pm and not done and failed to let 10.45 am appointment on Friday for recall on airbag. A 2 hour repair, stayed around the area finally called at 4:00 pm and not done and failed to let me know. Mo know. They didn’t start on the repair until the golfing Monday. Not happy. Wilburn Trower. More

Great service centet Always friendly and courteous, techs look into all problems and make sure they've covered all problems. I travel 2 hours to have this shop take care Always friendly and courteous, techs look into all problems and make sure they've covered all problems. I travel 2 hours to have this shop take care of mu 16 yr old Subaru Outback and its in great shape More

All around great service While I was in for a state inspection, some possible braking concerns from a prior visit was rechecked and found to be ok! All who I worked with were While I was in for a state inspection, some possible braking concerns from a prior visit was rechecked and found to be ok! All who I worked with were professional and explained everything clearly. Great service! More

Purchased a used car Randy was very informative about the car and the process to purchase it. Evrything went smoothly with the purchase and I drove away with car. Randy was very informative about the car and the process to purchase it. Evrything went smoothly with the purchase and I drove away with car. More

Nice Experience! One of the dealerships that treat a customer fairly and with no hassle.I enjoyed my sales experience with Richard Lamora and my followup visit with Ma One of the dealerships that treat a customer fairly and with no hassle.I enjoyed my sales experience with Richard Lamora and my followup visit with Marquise Williams. More

Another home run! Getting into small places on your Subaru isn't always easy. I was again changing bulbs on my 2012 Impreza a=wagon and couldn't get a bulb to release f Getting into small places on your Subaru isn't always easy. I was again changing bulbs on my 2012 Impreza a=wagon and couldn't get a bulb to release from the socket on the headlight. I asked the team to help me out and a small fee later they had the bulb in, the car washed, and I was on my way. Wow, these guys are good, home run! More

Excellent Service I purchased two foresters from said dealership at the same time.. Excellent vehicles. No complaints. I also have them both serviced where I bought the I purchased two foresters from said dealership at the same time.. Excellent vehicles. No complaints. I also have them both serviced where I bought them. Great service team! More

New Outback Purchase Dave Brunk was extremely professional. He was so down to earth and trustworthy, like we were dealing with a family member. He took his time with us, w Dave Brunk was extremely professional. He was so down to earth and trustworthy, like we were dealing with a family member. He took his time with us, we never felt rushed by him. He was extremely informative and helpful at explaining the details of the new car. Thanks Dave! More

Tires not OEM How can I verify that all the service bulletins' or recalls or whatever have been completed? I was told that the tires would be replaced as part of t How can I verify that all the service bulletins' or recalls or whatever have been completed? I was told that the tires would be replaced as part of the certified preowned inspection. When the car was ready for delivery the OEM Bridgestone tires were replaced (swapped rims?) with some off brand Kelly tires that have a date code from last November and look like they have a few thousand miles on them. I would like to exchange these tires (rated poorly by Consumer Reports) with a set of the OEM Bridgestone tires. The oil is 1/2" above full - I can drain some out to fix that. The front passenger door window is temperamental and will go down 1/2 way after it is closed from the passenger door, mostly when using the auto close feature. The fuel door doesn't pop open, you have to release it from inside and then try to pry it out with your fingernails without pushing it in, the fuel door is binding on the fuel door latch, then once you get it open, it is hard to shut because the fuel door hits the latch frame. I will try to adjust the hinge or latch frame on Saturday. More