Lou Fusz Subaru St. Peters

Subaru and go The definition of customer service is performed at the service department at Lou Fusz Subaru. Greet you with a smile and a sincere "how can We help yo The definition of customer service is performed at the service department at Lou Fusz Subaru. Greet you with a smile and a sincere "how can We help you?" The team takes the time to hear concerns about your vehicle and before you know it the team says that you are ready to go. There is no cash cage to go to it is immediate service as the team goes over the complete service and then a sincere "Thank you, and hope to see you again." This is how a dealer keeps a customer base. I highly recommend the service team at Lou Fusz Subaru. More

Always a Pleasure Subaru staff are always pleasant and attentive. My car gets right in and my questions always get answered. I never leave feeling annoyed with the ex Subaru staff are always pleasant and attentive. My car gets right in and my questions always get answered. I never leave feeling annoyed with the experience. Customer first seems to be the Subaru business model. Thanks! More

3rd survey on one visit I sincerely question whomever is behind these surveys being focused on the customer experience. I had one emailed to me and it was honestly answered. I sincerely question whomever is behind these surveys being focused on the customer experience. I had one emailed to me and it was honestly answered. Instead of calling about my concern, you called with a phone version of the same experience, to which I said NO. It is like you did not listen to the first feedback, why give you more. And now a text asking me for my feedback again. You do not care, my opinion has not changed, and I am annoyed now. More

Knowledgeable Staff Dave took plenty of time showing different vehicles. He was very knowledgeable explaining differences in all the vehicles we looked at. We had addit Dave took plenty of time showing different vehicles. He was very knowledgeable explaining differences in all the vehicles we looked at. We had additional work done after the sale and Dave called to make sure everything was completed to our satisfaction. More

Randy hooked us up! My wife and I went for service and left with a 2019 outback 2.5i and we love it We didnt think it would be possible to upgrade and save money at the My wife and I went for service and left with a 2019 outback 2.5i and we love it We didnt think it would be possible to upgrade and save money at the same time but Randy hooked us up! Jeff is also great at his job in service. More

Quick and easy purchase! The overall process with test drive and completed purchase was quick and easy. All completed in just two hours. Salesman was extremely personable. Gre The overall process with test drive and completed purchase was quick and easy. All completed in just two hours. Salesman was extremely personable. Great experience. More

Oil, filter, tire rotation Needed routine maintenance - oil, filter, tire rotation. Got me in a few minutes early, explained everything thoroughly, got me out quickly. Friendl Needed routine maintenance - oil, filter, tire rotation. Got me in a few minutes early, explained everything thoroughly, got me out quickly. Friendly, courteous and professional. More

Great experience Matt & Jeff in service were so helpful. They went out of their way to make sure I was happy with the service done on my car. Matt & Jeff in service were so helpful. They went out of their way to make sure I was happy with the service done on my car. More