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Lou Fusz Subaru St. Peters
St. Peters, MO
787 Reviews
At St Peters Subaru we want to be your one stop shop for everything automotive. From a simple and fast oil change or tire replacement to making your next new or preowned vehicle purchase we want to respect your time and handle everything efficiently and expertly for you. We care about building relationships. The Fusz family is very pationate about helping the community and making St. Louis a better place to live for all of us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 787 reviews
April 02, 2019
Quickest Service Ever! But unresponsive to subsequent calls This was my first experience with Lou Fusz service and only my second experience with Lou Fusz at all - the first being when I bought my Crosstrek in This was my first experience with Lou Fusz service and only my second experience with Lou Fusz at all - the first being when I bought my Crosstrek in January of this year. I got an oil change, had a head light replaced, a wiper blade replaced and a cigarette lighter/charger port repaired in my dash. I was super impressed with the speed at which all of this was accomplished, I was in and out within an hour; quite impressive compared to Firestone where I took my previous car all the time - they would have had my car all day. Nick Davis was great! He was friendly, polite and professional! However, the day after the work was done I went to put the toddlers in their carseats in the back seat and found the back cover of the center console removed and laying on the floorboards. I tried to replace it myself, but it will not pop into place. I have left a voicemail and sent a text to the service center inquiring about this and have received no response to either. Very disappointing. Lost one star on Quality of work due to console cover being left on the floor and three stars on Customer Service for receiving no response to my texts or phone calls. Overall it was a good experience, but as each day passes without response to my calls or texts the more disappointed I am becoming. More
by heathergstl
Verified CustomerEmployees Worked With
Nick Davis
April 01, 2019
Returned twice Matt was a great advisor, returned once for steering still going left (still goes left some, maybe as good as it gets?) & again for oil leaking a lot Matt was a great advisor, returned once for steering still going left (still goes left some, maybe as good as it gets?) & again for oil leaking a lot from oil change (from residual turns out).Still is leaving small puddle in our garage after fixing. Why would "residual" leak soo much? More
by VANPELTHOME
Employees Worked With
Matt Woodson, Mark Herrera & Joshua Carson
April 01, 2019
Great work Took the Outback in for a recall and tire rotation. All done as promised and even got a complimentary basic wash. Thanks for the great service! Took the Outback in for a recall and tire rotation. All done as promised and even got a complimentary basic wash. Thanks for the great service! More
by cherryknoll
Employees Worked With
I am sad to say I do not remember the name of the young man who I dealt with. He was great though!, Jeff Frazier
April 01, 2019
Great Service Every Time I have been taking the car to Lou Fusz Subaru in St. Peter's since it was purchased, and, have not had any negative experiences. The service staff are I have been taking the car to Lou Fusz Subaru in St. Peter's since it was purchased, and, have not had any negative experiences. The service staff are helpful, polite, accommodating and keep you informed of what is happening. The service workmanship is professional and well done. Great place for service! More
by DW1
Employees Worked With
Jeff Frazier
April 01, 2019
Service They were able to get me in to look at my tire when I was able to make it in. Didn’t have to wait long at all. Service center was very clean. They were able to get me in to look at my tire when I was able to make it in. Didn’t have to wait long at all. Service center was very clean. More
by euerstcharles
Employees Worked With
Jeff Frazier
March 29, 2019
Subaru purchase This is my second purchase of a Subaru through a Lou Fusz dealership. I purchased a Forester in 2009 and an Outback this week. The Outback I bought ha This is my second purchase of a Subaru through a Lou Fusz dealership. I purchased a Forester in 2009 and an Outback this week. The Outback I bought has many safety features and I was very pleased with my experience with the help of Richard Lamora. Although I haven’t figured out all the features, Richard gave me a thorough overview of what to expect...a job well done! More
by djhdeanfan
March 29, 2019
Awesome dealership!! Thank you to Steve Miller for making my car buying easy and quick! And thank you Tony for getting financing done quickly and efficiently. Awesome dea Thank you to Steve Miller for making my car buying easy and quick! And thank you Tony for getting financing done quickly and efficiently. Awesome dealership!! More
by LAURASCISSORS2
March 29, 2019
Subaru 18 Always pleasant to work with. Good scheduling and usually finishes at time stated. What else can I say, right now completly satisfied with what I’ve h Always pleasant to work with. Good scheduling and usually finishes at time stated. What else can I say, right now completly satisfied with what I’ve had done. More
by chatty1950
Employees Worked With
Nick Davis
March 29, 2019
Service to see why sirius wouldn't come in. I paid over $160 just to find out there was a short in the antenna wire under the headliner and to repair it, it would be over $300 for parts and over I paid over $160 just to find out there was a short in the antenna wire under the headliner and to repair it, it would be over $300 for parts and over $500 to correct. It would not be wise for me to have this done, based on cost. When checking in originally, Matt W. made sure the antennae on the rear roof was tight. Then upon arriving home, I noticed the antennae on the roof was not tight like it was originally. I am returning Tuesday to have this corrected. This sloppy workmanship does not speak well for Lou Fusz. Also, I had to get oil plug gaskets from "parts". When I had to be escorted just to find "parts" I couldn't believe this was a progressive dealership! After stepping over car lift rails and hoses I arrived. This is an unsafe situation and is in violation of the handicap assessability act. PLEASE CORRRECT THIS BEFORE IT MAKES THE NIGHTLY NEWS.. More
by FELLER7062
Employees Worked With
Matt Woodson, Sean Murphy, Jomar Villavueva
March 28, 2019
Service at Lou Fusz Subaru Friendly and fast service. Had to come here as the Mitsubishi Dealership had closed. Much appreciated and thank you very much. Will recommend to other Friendly and fast service. Had to come here as the Mitsubishi Dealership had closed. Much appreciated and thank you very much. Will recommend to others. More
by sherylynstevens
Employees Worked With
Mick Durr
