Lou Fusz Subaru St. Peters

Staff at Lou Fusz St. Peters are friendly and competent in dealing with customers. Tim Burton and Mick Durr were very helpful in explaining everything that they wre doing to the car--plus giving my car a in dealing with customers. Tim Burton and Mick Durr were very helpful in explaining everything that they wre doing to the car--plus giving my car a bath!! More

We are a repeat buyer of Subaru Crosstrek. Juan Gozalo is very professional very knowledgeable in the product would definitely recommend him. THANKS AGAIN make this experience very easy. Also thanks to to To very professional very knowledgeable in the product would definitely recommend him. THANKS AGAIN make this experience very easy. Also thanks to to Tony the finance manager make the process painless !! Thanks to Lou Fusz Subaru St. Peters More

My many years of experience with Lou Fusz dealerships have been wonderful - that is why I keep coming back to them. All of the cars that I have bought there were Subarus. Many of those, I bought from t have been wonderful - that is why I keep coming back to them. All of the cars that I have bought there were Subarus. Many of those, I bought from the ultimate salesman, Chris Smith (#SubaruSmith). I have been extremely with both the sales of cars and their subsequent servicing. Want a new or used Subaru? Then, go to Lou Fusz Subaru, St. Peters, MO, and be certain to ask for Chris Smith (#SubaruSmith). More

We stopped by a year ago just to get information. Juan was very helpful and did not pressure us to buy at that time. He kept in touch without being bothersome. When we were ready to buy this year we made was very helpful and did not pressure us to buy at that time. He kept in touch without being bothersome. When we were ready to buy this year we made sure to work with Juan. He helped us get the exact car we wanted for a reasonable price. He’s great to work with...knows his cars. I will definitely recommend him and the Subaru to friends. More

Jeff and the service team are awesome, very knowledgeable and very well mannered, 1st rate customer service!!! A must in today's market place during these tough times!!! and very well mannered, 1st rate customer service!!! A must in today's market place during these tough times!!! More

This was the best buying experience I have ever had. Dave Brunk made the sales process smooth and easy, and Richard Lamora in finance got me just what I needed for financing and payments. The dealership was Brunk made the sales process smooth and easy, and Richard Lamora in finance got me just what I needed for financing and payments. The dealership was responsive when I submitted an online request for the vehicle I wanted to test drive. The whole process from the time I walked into the dealership to the time I drove off the lot with my new car took under two and a half hours. There was no haggling over the price of the vehicle or what they offered me for my trade in. I will definitely use them when I am in the market for a car again, which I hope won't be any time soon! I highly recommend them! More

My second Subaru since 2014, the first one was a Forester and now a 2021 Ascent, the latest came from Lou Fusz. I found the internet/cyber point of contact helpful and helped manage my anxiety in opening up and now a 2021 Ascent, the latest came from Lou Fusz. I found the internet/cyber point of contact helpful and helped manage my anxiety in opening up a Pandora Box of messages from various dealers. Everyone I dealt with was friendly and knowledgeable and there really wasn't any thing in the entire process that was irksome, in a business that has a reputation for being stressful and adversarial. This might be my first car dealer that I would recommend to my friends that I have dealt with in 40 years. More

We are a repeat buyer of Subaru Forester. Service is excellent and everyone is very helpful. Chris Smith and Rich Lamora made the experience a very good one. Thank you for your service. excellent and everyone is very helpful. Chris Smith and Rich Lamora made the experience a very good one. Thank you for your service. More

Since 2011 I have purchased four subaru's through Lou Fusz, three of them through this location in St. Peters. I have had a great experience all the way from sales to service with each of them. My most r Fusz, three of them through this location in St. Peters. I have had a great experience all the way from sales to service with each of them. My most recent experience was with my 2018 WRX, the clutch was slipping and I brought it in and dropped it off after work on 3/24/21 (Wednesday) they asked if I needed a loaner or rental which luckily I did not need one. I followed up with them the next day and they verified that I would need a new clutch. The car only has 26000+ miles on it but was also under the 3 year mark too. I was told by the service technician Tim that he thought everything would be covered under the warranty but would call me if that was not the case. I was pleasantly surprised to hear that, I told them to take a much time as they needed to fix it since I have an additional spare car I could drive in the meantime. I checked back on Saturday (2/27/21) to see if it would be done that day or not. Tim told me that they would need parts and it would be probably Monday before they would come in. That was fine, Since I had not heard back from them and not wanting to be a pest I waited and then checked back on Tuesday afternoon and it wasn't done by the end of the day. On the following day Wednesday I waited till the end of my work day to call and see what the status was, they had just finished it and I could come by and pick it up. I drove straight to the dealership to get the car, I was pleasantly surprised that there was absolutely no charge for any of the work. I was also absolutely delighted at what a great job the mechanic had done on the clutch it worked perfectly, it was light, responsive and balanced. It's nice to find good honest people at every step of the process there ! I am sure I will most likely purchase another vehicle from here and continue to have them service it like the past four. More

We had a wonderful experience at Lou Fusz in St. Peters MO. Our contact was Randy Page. He was very knowledgeable, courteous , and he listened to what we wanted. He was not pushy and demanding in any way. MO. Our contact was Randy Page. He was very knowledgeable, courteous , and he listened to what we wanted. He was not pushy and demanding in any way. He is the reason I selected a Subaru. More