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Lou Fusz Subaru St. Louis- Service Center

St. Louis, MO

4.7
458 Reviews

458 Reviews of Lou Fusz Subaru St. Louis- Service Center

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December 30, 2021

Service was great. Shelby was courteous and friendly and explained the bill. Nick reviewed the work that had been done and how I might a avoid or might be able to fix by myself. wait time was less than exp More

by BP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No sales
Jan 03, 2022 -

Lou Fusz Subaru St. Louis responded

We appreciate you choosing our store. Thank you for leaving us a review, and we hope to see you again.

December 17, 2021

Prompt service, all staff I encountered were courteous Prompt service, all staff I encountered were courteous and friendly; good customer waiting area, clean restrooms. More

by theloys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Parker
Dec 17, 2021 -

theloys responded

Prompt service, all staff I encountered were courteous Prompt service, all staff I encountered were courteous and friendly; good customer waiting area, clean restrooms.

December 17, 2021

My 60,000 mile service was due and Mathew in service was very helpful on explaining everything to me. More

by Gale.davis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Dec 20, 2021 -

Lou Fusz Subaru St. Louis responded

Thank you! We are proud to serve you and meet your needs in our dealership. We appreciate you coming to see us and we hope to see you again.

December 15, 2021

Superb service from making an appointment to completion of work. Pleasant, friendly employees, comfortable waiting area, job well done. This will be my go-to location for servicing my Subaru. More

by Dulcidame
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick and others whose names I don't recall
Dec 17, 2021 -

Lou Fusz Subaru St. Louis responded

Thank you! We are happy to hear this, and we are always happy to serve you! We look forward to seeing you again!

December 13, 2021

Best dealership in St Louis area. I have been buying vehicles and getting them serviced here for over 10 years now. And I’ll continue for many more years to come. More

by emmanuel_legaspi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eaton
Dec 13, 2021 -

Lou Fusz Subaru St. Louis responded

We appreciate you taking the time to leave us a review! Thank you for your kind words, and we hope to see you again.

December 12, 2021

Lou Fusz Subaru takes an interest in your vehicle and will notify you in detail if anything additional needs attention. Shelby made the booking process great; ask for her to book your next car appointmen More

by ColinD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby and Matthew
Dec 13, 2021 -

Lou Fusz Subaru St. Louis responded

We appreciate you taking the time to leave us a review! Thank you for your kind words, and we hope to see you again.

December 01, 2021

The service person Mac was very professional. My car was serviced Promptly and my wait was not very long. Later I received a text from Shelby Parker wanted to know if everything was OK and if I was satisfie More

by csylviaanne
Recommend Dealer
Yes
Employees Worked With
Max
Dec 03, 2021 -

Lou Fusz Subaru St. Louis responded

Thank you for taking the time to leave us a review! We appreciate you!

November 21, 2021

Have taken my Outback there for service for the last 15 years. They’re always straight with me regarding what’s wrong, as well as good about pointing out what HAS to be done as well as what could wait. More

by JoeK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian, Nick
Nov 22, 2021 -

Lou Fusz Subaru St. Louis responded

Thank you, Joe! We are happy to serve you in our store and we look forward to seeing you again!

November 11, 2021

Shelby Parker did a fantastic job of making sure my experience was excellent and satisfying More

by Mattmueller23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Mcelroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Lou Fusz Subaru St. Louis responded

Thank you, Matt! We are happy to hear about your excellent experience, and we look forward to seeing you in our store again!

November 08, 2021

Very pleased with the service i recieved at Lou Fusz Subaru St. Louis on Lindbergh More

by cawest82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Parker
Nov 09, 2021 -

Lou Fusz Subaru St. Louis responded

We appreciate your business and your kind words about our service department! We look forward to seeing you again!

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