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Lou Fusz Subaru St. Louis- Service Center

St. Louis, MO

4.7
458 Reviews

458 Reviews of Lou Fusz Subaru St. Louis- Service Center

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February 16, 2022

My care was in trouble, needing a lot of work. As always, the team led by Brian Eaton and Shelby Parker came through. My car is in excellent shape now. More

by Jay Kay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Parker, Brian Eaton
Feb 17, 2022 -

Lou Fusz Subaru St. Louis responded

We appreciate you taking the time to leave us a review. We look forward to having you in our store again!

February 11, 2022

If you want your car to shake and shudder, leak oil, and sound like a motorcycle, this is the place for you!!! I had the head gasket replaced in my 2011 Outback, a very expensive repair. It took no less tha More

by dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian
January 29, 2022

Excellent customer service! Shelby Parker was polite and efficient. Had routine maintenance done, service went smoothly from beginning to end More

by haynesrm3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Parker
Jan 31, 2022 -

Lou Fusz Subaru St. Louis responded

Thank you! We appreciate you and your business in our store. We are happy to serve you and we look forward to seeing you in our store again!

January 28, 2022

Matthew was very helpful. Waiting area and amenities was good. Work was done promptly. Appreciated coupons. More

by billgrelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew
Jan 31, 2022 -

Lou Fusz Subaru St. Louis responded

We appreciate you! Thank you for your kind words. We hope to see you in our store again!

January 21, 2022

I had a great experience getting my car serviced at Lou Fusz. Shelby Parker was very friendly, accommodating and got me back on the road very quickly! Highly recommend! More

by V Bowman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Parker
Jan 24, 2022 -

Lou Fusz Subaru St. Louis responded

We appreciate you! Thank you for taking the time to leave us a review, and we hope to see you in our store again!

January 14, 2022

I have purchased my last several cars from Lou Fusz. I also get all my service done there. Shelby, Matt, Brian and the service people definitely know what the are doing. Pleasant to work with. More

by Divajf
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Molloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Lou Fusz Subaru St. Louis responded

We appreciate you. Thank you for taking the time to leave us a kind review, and we hope to see you again!

January 14, 2022

Professional, quick and courteous service. Service manager Brian Easton is the best and extremely helpful getting you your serviced and washed car back to you. More

by dabluenote
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eaton
Jan 18, 2022 -

Lou Fusz Subaru St. Louis responded

Thank you! We are happy to hear about your experience, and we hope to see you in our store again!

January 12, 2022

Dan Welby and Brian Eaton were very pleasant and the work was completed promptly. Great service as always. More

by B Rohlik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eaton Dan Welby
Jan 13, 2022 -

Lou Fusz Subaru St. Louis responded

We appreciate you! Thank you for choosing our dealership, and we look forward to seeing you again in the future.

January 12, 2022

Always great service! Shelby Parker was courteous and helpful! Work was done in a timely fashion! More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Parker
Jan 13, 2022 -

Lou Fusz Subaru St. Louis responded

Thank you for your kind words about our dealership! We are happy to serve you, and we look forward to serving you in the future.

January 08, 2022

Brought my car 2 years ago and have been totally pleased with all facets of Lou Fusz dealership......repair department has been great, on time and friendly and follow ups by Shelby Parker showed me the peop More

by hatlady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ignacio Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Lou Fusz Subaru St. Louis responded

We appreciate you taking the time to leave us a review. Thank you for your time and we look forward to seeing you again!

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