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Lou Fusz Subaru St. Louis- Service Center

St. Louis, MO

4.7
458 Reviews

458 Reviews of Lou Fusz Subaru St. Louis- Service Center

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July 06, 2022

Very attentive and customer centric team. Fast service and easy scheduling app. Car Pass makes things easier More

by Franco Westbrooks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Parker
Jul 06, 2022 -

Lou Fusz Subaru St. Louis responded

Thank you, Franco! We are happy to serve you in our store and we look forward to seeing you again!

July 02, 2022

Always great, courteous, professional service! The Service Department has kept me going on the original tires for 63,000 miles. More

by kathleenoconnell617
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think it was Brian and Nick in Service, and a woman when I got the loaner vehicle.
Jul 06, 2022 -

Lou Fusz Subaru St. Louis responded

Thank you! We are happy to have you as our customer and we hope to see you again!

Jul 06, 2022 -

kathleenoconnell617 responded

You will!

June 26, 2022

My encounters with this dealership are ALWAYS courteous and efficient, It is a delight to have such an excellent Subaru location for both service and sales. More

by pattistant38
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not have specific names of those whom I encountered
Jun 27, 2022 -

Lou Fusz Subaru St. Louis responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

June 10, 2022

They are so nice, professional, honest, and very competent. I’ve never had a complaint with work they’ve done. I have ALL my car service done there More

by kayschechter
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian eaton
Jun 13, 2022 -

Lou Fusz Subaru St. Louis responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

June 03, 2022

Great service department… friendly, efficient, and reliable, Have always used them for keeping my car in great condition! More

by skfishie1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eaton
Jun 06, 2022 -

Lou Fusz Subaru St. Louis responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

May 22, 2022

Ready for me at 7AM on a rainy Saturday morning. Checked in quickly. Discovered a nail in left rear tire. Gave me clear and precise options that put safety, not price, first. Just what I expect from More

by Billy R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Molloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Lou Fusz Subaru St. Louis responded

We appreciate you choosing our store. Thank you for you kind words. We hope to see you again!

May 15, 2022

Shelby Parker and team are always happy and eager to help. I have only ever had wonderful experiences with them. I would recommend their team to anyone needing car maintenance (and the facilities are ve More

by Betsy Pearson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Parker
May 16, 2022 -

Lou Fusz Subaru St. Louis responded

Thank you for taking the time to leave us a review. We are happy to have you as our customer and we look forward to seeing you again.

April 28, 2022

I am very pleased with the timely, efficient service I received at Lou Fusz (I keep coming back there for service). A shout out to your employee, Shelby. He was very courteous and answered all the More

by bW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Parker
May 02, 2022 -

Lou Fusz Subaru St. Louis responded

We are happy to have you as our customer, and we look forward to seeing you again. Thank you for taking the time to leave us a kind review!

April 21, 2022

Great service and exceptional team to work with. I continue to take my Subaru back for service as they know how to do it right! Shelby Parker is always quick to confirm everything went well and I dr More

by joseph.haefner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Parker
Apr 25, 2022 -

Lou Fusz Subaru St. Louis responded

We are happy to serve you in our store and we look forward to serving you again! We appreciate all of your kind words. Thank you!

April 17, 2022

Very well organized and keeps me coming back for service wash my car and the open service is wonderful More

by audreyglenn88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Mcelroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Lou Fusz Subaru St. Louis responded

Thank you for leaving such a kind review. We appreciate you as our customer and we look forward to seeing you again!

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