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Lou Fusz Subaru St. Louis- Service Center

St. Louis, MO

4.6
458 Reviews

458 Reviews of Lou Fusz Subaru St. Louis- Service Center

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March 11, 2017

6 month service Excellent and attentive service from Brian Eaton. Please note the final question forcing me to rate one individual over another is unhelpful. Sales, More

by Bill1789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eaton
March 09, 2017

Fast service for an emissions inspection Service was fast and thorough. My only complaint is that the coffee pot was empty but I'll admit that I really didn't any more at that time of day. More

by OttoLickenbrock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Peterson
March 08, 2017

Excellent and quick service. It almost took longer to check out than it did to have my oil changed and 18 mo service checks completed. More

by Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eaton
March 03, 2017

Modified car friendly I take my 17 WRX here for anything I need done. They are very happy to deal with modified cars. I would recommend anyone with a modified Subaru to com More

by Ntho00y
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eaton
Mar 06, 2017 -

Lou Fusz Subaru St. Louis responded

Thanks! We will be sharing your review with the team as a way to encourage them to continue to strive for excellence in customer service.

March 03, 2017

2014 Subaru Legacy in for 30,000 mile service I took my Legacy in for the 30K mile service. I was greeted promptly and warmly by Brian Eaton, who checked me in for service. The maintenance servi More

by searcyl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eaton
February 24, 2017

Customer Service Brian was very helpful and made sure that someone was taking care of me when I took my car in for an airbag recall. I needed a loaner car and he also More

by gmasue
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eaton
Mar 06, 2017 -

Lou Fusz Subaru St. Louis responded

Our leadership and frontline staff is constantly looking for ways to do all that we do in ways that delight every single customer that gives us a try. We hope to become one of your favorites. Do let us know what we need to do to earn your continued loyalty.

Mar 06, 2017 -

Lou Fusz Subaru St. Louis responded

Our leadership and frontline staff is constantly looking for ways to do all that we do in ways that delight every single customer that gives us a try. We hope to become one of your favorites. Do let us know what we need to do to earn your continued loyalty.

January 12, 2017

Avoid Lou Fusz Subaru - St Louis Service Department After new car purchase....I trusted service department. After 6 months....I began to question if this was the right place to do business. After 1 ye More

by Tirolese10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Eaton
Feb 07, 2017 -

Lou Fusz Subaru St. Louis responded

We are constantly refining the way we do business and that is only possible thanks to candid feedback like yours. Please know that we are listening.

August 22, 2007

Read my review on Dean Subaru. Being an ex-Service Read my review on Dean Subaru. Being an ex-Service Writer, I have very little trust in Service Writers and mechanics. However Brian was VERY frie More

by fizzak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eaton
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