Lou Fusz Subaru St. Louis- Service Center

Service with a smile and then some My current car is the second one I purchased from Lou Fusz. Beyond that fact that Subarus are just plain awesome, the service I receive from the servi My current car is the second one I purchased from Lou Fusz. Beyond that fact that Subarus are just plain awesome, the service I receive from the service department is top notch. In particular, Brain Eaton has helped me for more than 10 years with any and every service issue I've had with my cars; these are 95+% routine maintenance. A big reason I bought my second car from this location was the service department, and notably, Brian Eaton. The dealership as a whole is well informed about their cars and services. And in case it's not clear already, the service department knows their stuff. They can even decipher my failed attempts at making weird car noises (when that happens once in a thousand blue moons). Keep up the excellent work, team! More

I had a very good experience. I have dealt with Lou Fusz Subaru for many years and never been disappointed. I have bought my last three Subarus there and had all of them serviced r I have dealt with Lou Fusz Subaru for many years and never been disappointed. I have bought my last three Subarus there and had all of them serviced regularly. Brian is always very helpful. In this case I was happy to have a loaner car, since I had to leave mine for most of the day. Your new facility is very nice. More

Windshield broken I had a small crack on my windshield that suddenly spread out. The CarPass would not cover it but Brian was able to work through somehow resolving it. I had a small crack on my windshield that suddenly spread out. The CarPass would not cover it but Brian was able to work through somehow resolving it. Great help ! More

Service Brian and the service team are excellent. Always courteous, efficient and professional. They have kept my Outback serviced since I purchased it in Ma Brian and the service team are excellent. Always courteous, efficient and professional. They have kept my Outback serviced since I purchased it in May 2015. I am very particular and detailed minded. I'm confident that Brian and his team have and will continue to keep my vehicle in top notch condition. More

Service The service department is fantastic! Brian Eaton is always very helpful. I feel like we are never "upsold" when we go for service. I will return! The service department is fantastic! Brian Eaton is always very helpful. I feel like we are never "upsold" when we go for service. I will return! More

Excellent Experience! My experience with Subaru's service team, and especially Brian Eaton, was first rate. I was waited on promptly, and was given a choice of the regular My experience with Subaru's service team, and especially Brian Eaton, was first rate. I was waited on promptly, and was given a choice of the regular waiting area or a "quiet room" with comfortable chairs and no TV (very nice). More

Excellent experience. Great dependable service. Reliable, honest, straight forward service. The new showroom is clean, bright and comfortable. My service work was timely, prompt and the were excelle Reliable, honest, straight forward service. The new showroom is clean, bright and comfortable. My service work was timely, prompt and the were excellent at communicating. Friendly too. More

Service appointment John Harmon and his crew were friendly, thorough, and timely in providing an oil change and tire rotation on my 2017 Forester. It's service like this John Harmon and his crew were friendly, thorough, and timely in providing an oil change and tire rotation on my 2017 Forester. It's service like this that keeps me coming back to Lou Fusz. More

ALWAYS EXCELLENT SERVICE I always get EXCELLENT service at Lou Fusz Subaru! !! Brian is friendly and pays attention to detail! ! I have had very good luck with my Subaru car I always get EXCELLENT service at Lou Fusz Subaru! !! Brian is friendly and pays attention to detail! ! I have had very good luck with my Subaru cars, the last two being outbacks!!! Several friends have bought them knowing we were so pleased with ours!! More

Service experience I told Service Advisor Brian Eaton that I had to be back home by 1530 to take an animal to the vet. He promised that he would make it happen and he d I told Service Advisor Brian Eaton that I had to be back home by 1530 to take an animal to the vet. He promised that he would make it happen and he did even though A/C maint. and alignment was added to the work order. He was very knowledgeable, efficient and obviously dedicated to good customer service. More