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Lou Fusz Subaru St. Louis- Service Center

St. Louis, MO

4.7
458 Reviews

458 Reviews of Lou Fusz Subaru St. Louis- Service Center

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August 14, 2022

Shelby was great to work with, getting me done and out within descent amount of time. More

by Djamfowler5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby was great he treated me nicely.
Aug 15, 2022 -

Lou Fusz Subaru St. Louis responded

We are happy to hear this! Thank you for your kind words, and we look forward to seeing you in our store again.

August 04, 2022

Shelby Parker and fusz staff did a great job. Pick up of our car and return went well More

by Louisetabach
Recommend Dealer
Yes
Employees Worked With
Shelby parker
Aug 05, 2022 -

Lou Fusz Subaru St. Louis responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

August 04, 2022

Efficient service department appt was completed on time. The complimentary car wash was great. Jimmy G was so helpful making the appointment More

by Ctom1630
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Grommet
Aug 05, 2022 -

Lou Fusz Subaru St. Louis responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible and we hope to see you in our store again!

July 27, 2022

Stopped in without an appointment to check my tire and they took me right away Very nice and helpful More

by Barb M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby, Parker
Jul 27, 2022 -

Lou Fusz Subaru St. Louis responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

July 26, 2022

The advice and coupons the service department used for my service visit cut my costs and helped me get only the service I needed at the time. More

by Geoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Parker,
Jul 27, 2022 -

Lou Fusz Subaru St. Louis responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

July 17, 2022

As always my latest visit to Lou Fusz Subaru St. Louis went perfectly from the moment I drove my 2020 Outback XT into the receiving area to the time I drove my car out of the shop. Every employee I More

by lightfingerer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Lou Fusz Subaru St. Louis responded

Thank you for your kind words! We are happy to have you as our customer and we look forward to continuing to see you in the future!

July 15, 2022

The service department at Lou Fusz Subaru is consistently courteous and effective. They explain their decisions on what has to be done on my car...or what can wait for another time. This engenders trust. More

by kaplanlyss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Parker
Jul 18, 2022 -

Lou Fusz Subaru St. Louis responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

July 09, 2022

Dealership is great from buying my Subaru ascent to the service department. The service department is fast and thorough. They keep you updated as the service is being done while you wait. Shelby Parker fol More

by tgestring
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Declue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Lou Fusz Subaru St. Louis responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

July 09, 2022

Always provide timely, reliable service with a smile! I use them for all my service needs on my 2017 Outback. More

by Outback admirer
Recommend Dealer
Yes
Employees Worked With
Nick Davis
Jul 11, 2022 -

Lou Fusz Subaru St. Louis responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

July 08, 2022

We are very pleased with this dealer. Shelby Parker was very efficient and personable on our last visit there for our car’s oil change and checkup More

by Annie4444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Kreutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Declue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Parker
Jul 11, 2022 -

Lou Fusz Subaru St. Louis responded

Thank you! We are happy to have you as our customer and we hope to see you again!

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