Lou Fusz Subaru St. Louis- Service Center

Well-Informed and Efficient It is always a pleasure getting my Subarus serviced at this location. The staff is well-informed, friendly and very efficient. They take the time to w It is always a pleasure getting my Subarus serviced at this location. The staff is well-informed, friendly and very efficient. They take the time to walk-through each step that was involved during your vehicle's maintenance. More

Mysterious "check engine" light, etc. My local service department was not able to identify the cause of the sporadic check engine light, other than cylinder misfires. The root problem rema My local service department was not able to identify the cause of the sporadic check engine light, other than cylinder misfires. The root problem remained unidentified, so they suggested I contact the Lou Fusz counterpart in Creve Coeur since they have more equipment to deal with a Subaru issue. The Creve Coeur service department was very helpful, even though the exact cause has not been definitively identified. No charges were incurred on the 2 separate visits. Recommended improvements... 1) I was not informed of their new location when I made the 1st appointment. 2) There is limited parking, & it's not clear where a customer should safely park upon arrival for servicing. More

Fast easy service I arrived 30 minutes early for my 6000 mile service, they were able to get me in and out quickly. Everyone was very nice and friendly. Not the closest I arrived 30 minutes early for my 6000 mile service, they were able to get me in and out quickly. Everyone was very nice and friendly. Not the closest Subaru dealer to my home, but the extra travel is well worth it. More

Love the new facil.and always a pleasure dealing with Brian I have 3 sublies and they will always go there for excellent service. I would only buy one at Lou Fusz. They are honest, friendly, and always a ple I have 3 sublies and they will always go there for excellent service. I would only buy one at Lou Fusz. They are honest, friendly, and always a pleasant experience. More

EXCELLENT SERVICE. Really the new facility and a NEW improved attitude over the old facility. Very generous with use of a loaner car. The fees charged for service Really the new facility and a NEW improved attitude over the old facility. Very generous with use of a loaner car. The fees charged for service are Fair. And I have actually saved money by having the service done with Lou Fusz as opposed to other Subaru dealers, other chains such as Dobbs and independent. Lou Fusz does the work right the FIRST time. Keeping my 7 year old Subaru Outback humming along. More

Friendly service, a couple hiccups I scheduled my appointment online and ordered tires as well. For some reason, the tire order was logged but did not get ordered and shipped to the loc I scheduled my appointment online and ordered tires as well. For some reason, the tire order was logged but did not get ordered and shipped to the location. However, Chris was great in helping to get that resolved. He was able to locate tires with comparable prices and tire ratings so I did not have to come back another day to do the replacement. I appreciate that he took the time to explain what type of service my vehicle needed and the cost. The waiting area is really terrific. It makes the time pass much more comfortably. My only complaint is that a rattle I was hoping to get fixed did not get fixed (they thought it might be caused by a loose heat shield and told me they tightened some screws. The rattle was still there when I drove home so I’ll have to schedule another appointment. But to be fair, it seems like an odd issue that’s more annoyance than problematic) More

Great service department. They were a great. Very nice people great service department. No problems it was quick and easy. I would definitely recommend coming to this place to They were a great. Very nice people great service department. No problems it was quick and easy. I would definitely recommend coming to this place to get your vehicle serviced. More

Review Brought car in for oil change. And to check tire pressure light. Tire pressure light indicator was not addressed. Tire pressure light remains on. Was Brought car in for oil change. And to check tire pressure light. Tire pressure light indicator was not addressed. Tire pressure light remains on. Was told tire pressure was 50 psi, had been monitoring the pressure since the light came on and kept it at 38 psi. More

Love this service department I no longer have a Subaru but still choose to use this service center of all of the LouFusz center for how friendly everyone is. Brian is my favorite I no longer have a Subaru but still choose to use this service center of all of the LouFusz center for how friendly everyone is. Brian is my favorite and will continue to choose Subaru service department when choosing LouFusz. More

Great Service The service was fast, well done and great! They went the extra mile and looked everything over for us, and set up our next visit also The service was fast, well done and great! They went the extra mile and looked everything over for us, and set up our next visit also More