Lou Fusz Subaru St. Louis- Service Center

Excellent Best service and treatment in decades from anyone I bought car there five years ago and had terrible treatment very unproffesional so never returned Best service and treatment in decades from anyone I bought car there five years ago and had terrible treatment very unproffesional so never returned Do not kno how it was turned around but will return for future service recommend dealership to family and friends Will purhase future vehicle there as well This service dept is truly World Class ! More

45000 mile check up I really appreciated the quiet lounge, as I detest the television blaring while I try to read. I must admit, however, that I was not sure they remembe I really appreciated the quiet lounge, as I detest the television blaring while I try to read. I must admit, however, that I was not sure they remembered to look for me there, and at one point I had to go back out and remind them! Ha ha More

Great service! Fast and dependable! Nice waiting space with coffee and snack machines. Service was great and friendly. Be warned Google Maps sends you to wrong local Fast and dependable! Nice waiting space with coffee and snack machines. Service was great and friendly. Be warned Google Maps sends you to wrong locale. The worse part of the experience was this terrible system of review, which requires a minimum word count and a login. They should fire whoever designed it. I might not buy Subaru again just to avoid filling out this survey. More

Third review request My car was due for a periodic service. Was able to get a workable service appointment. Brought the car in and left it. Received a call later in the My car was due for a periodic service. Was able to get a workable service appointment. Brought the car in and left it. Received a call later in the day for pick-up. This is the third service review I've received. More

Only Place I Want To Take My Subaru Love my outback! With so many amazing safety features I really appreciate the kind and knowledgeable staff at Lou Fusz. For years Brian has listened Love my outback! With so many amazing safety features I really appreciate the kind and knowledgeable staff at Lou Fusz. For years Brian has listened to my concerns and taken great care of both my car and me. I’ve had very few problems, but even perfect cars have issues. Mine is a bit of a magnet and has been hit four times. If it happens again I may have them paint it school bus yellow. The body shop and mechanics work miracles. Had purchased tires elsewhere — they were improperly installed. Brian documented mistake and enabled us to get reimbursed. More recently I have dealt with Chris. He too is a great listener who follows through and explains all issues. I have recommended their service department to friends for years, and I have to laugh at my husband who recently asked if he could bring his his Accord in for service. More

friendly and helpful. Brian and the rest of the employees make sure I knew what is happening to our Forester and we were comfortable waiting. Our salesman that helped us p Brian and the rest of the employees make sure I knew what is happening to our Forester and we were comfortable waiting. Our salesman that helped us purchase our Forester 2 years age came over and said hello and ask how we were doing. Thanks! More

Always great service no matter how big or small Always friendly and great service. Highly recommend have worked with another dealership and did not have the same great service. Brian in service dep Always friendly and great service. Highly recommend have worked with another dealership and did not have the same great service. Brian in service department the best More

Service Department Parts had been ordered for my auto from a previous visit. When I went to have parts installed, I presented Brian Eaton with a new minor, but annoying Parts had been ordered for my auto from a previous visit. When I went to have parts installed, I presented Brian Eaton with a new minor, but annoying problem which had cropped up. Not only were both problems fixed, but they even set my car clock to Daylight Savings Time (which I had not done; merely remembering that clock was an hour slow). That's what I call "service". More

Fast and efficient but forgot to wash the car. The dealership was clean and well run and friendly. My only complaint was that they didn't wash the car even tho it was on the statement of services The dealership was clean and well run and friendly. My only complaint was that they didn't wash the car even tho it was on the statement of services More

Great service as usual!! Online scheduling made service quick and easy. Brian is friendly, courteous, and professional! I trust my Subaru with this service team. Thank you so Online scheduling made service quick and easy. Brian is friendly, courteous, and professional! I trust my Subaru with this service team. Thank you so much!! More