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Lou Fusz Subaru St. Louis- Service Center

St. Louis, MO

4.6
458 Reviews

458 Reviews of Lou Fusz Subaru St. Louis- Service Center

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October 04, 2022

Started right on time, finished early, quakity work, car was washed. Service coordinator Shelby was on top of it throughout. Excellent experience! More

by Dondio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Parker
Oct 07, 2022 -

Lou Fusz Subaru St. Louis responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

October 04, 2022

Shelby was a great help and the service was outstanding. They said it was going to take 2 hours and it was done in 2 hours. Thanks LF service team More

by Cassgt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby
Oct 07, 2022 -

Lou Fusz Subaru St. Louis responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

September 28, 2022

Everyone was very helpful, patent and professional—they answered all of our questions and it was a very pleasant experience. More

by Sghueting
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt in service, Shelby Parker
Sep 29, 2022 -

Lou Fusz Subaru St. Louis responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

September 18, 2022

Service was unscheduled and very prompt. Matthew was very efficient, polite and friendly. Cause of staff like him, I really prefer owing business only at this Lou Fusz Subaru More

by Raglu2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew
Sep 19, 2022 -

Lou Fusz Subaru St. Louis responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible and we hope to see you in our store again!

September 17, 2022

Requested by Shelby to comment on recent service. Manager Brian and crew took good care of my car issue. As always-prompt/ professional and priced appropriately More

by mark1097
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Sep 19, 2022 -

Lou Fusz Subaru St. Louis responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

September 08, 2022

Shelby was polite, thorough and helpful. I was helped quickly upon arrival. Efficient and good service! More

by Bb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Sep 12, 2022 -

Lou Fusz Subaru St. Louis responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

August 30, 2022

Shelby Parker and his crew do a great job. We are treated with courtesy and have received good service at Lou Fusz Subaru More

by mikemo2222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Parker, Nicholas Davis
Sep 02, 2022 -

Lou Fusz Subaru St. Louis responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

August 29, 2022

I only get my Forrester serviced at Lou Fusz. They perform great service at a reasonable price. Good waiting area. Fair and honest. More

by robertatelford.stl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Lou Fusz Subaru St. Louis responded

We appreciate your kind words and loyal business! We are happy to have you as our customer and we look forward to seeing you again!

August 22, 2022

We got fast and efficient service everyone courteous and helpful. I would recommend the dealership to my friends. More

by Jgelbaugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Welby
Aug 26, 2022 -

Lou Fusz Subaru St. Louis responded

We are so grateful for your kind words. Thanks for sharing your review with us, and we look forward to seeing you in our store again!

August 15, 2022

Very helpful and efficient service department. Timely services and they take the time to ensure that I understand the purpose of the service. More

by runnergirlbell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Parker
Aug 17, 2022 -

Lou Fusz Subaru St. Louis responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!