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Lou Fusz Subaru St. Louis- Service Center

St. Louis, MO

4.7
458 Reviews

458 Reviews of Lou Fusz Subaru St. Louis- Service Center

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October 08, 2018

Great Service in Creve Coeur Top notch service. Gave them a tricky job of installing an engine block heater. They did the work in the same thorough, timely manner as always. A g More

by Buddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eaton, John Harman
October 08, 2018

Good service The people there is great and kind. The rest area is comfortable with WiFi and sofa. They also provide some snacks and coffee which is great for k More

by xwa246
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eaton, John Harman
October 05, 2018

Excellent Experience Simply needed a state emissions inspections. Was able to easily make a convenient appointment via the web site. I was met immediately by the service More

by MAROSENFE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eaton
October 02, 2018

Always something wrong when I checkout Service people are fine but the past 3 times i go to checkout, something is wrong with the price that should have been easily corrected. The cashier a More

by tadam0127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chuck Molloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Eaton
Oct 04, 2018 -

Lou Fusz Subaru St. Louis responded

Great news, we are changing our process next week to have our service advisers check out our customers directly. We are sorry that you have had this issue and have decided that we can make a change to improve the process from here forward. We hope to see you next time and that we can create a smooth and fast process for you!

September 24, 2018

#1 Subaru Service Brian Eaton and Service Personnel are the best. Brian is efficient and explains everything. Service is fast. The waiting area is comfortable too. More

by R.PARKER379
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eaton
September 24, 2018

service review Oil service check alignment and multipoint check ,which I really appreciate. Also, didn't try to up-sell me something else liked there Toyota dealer More

by chmichael013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eaton
September 19, 2018

Service review Always very professional. Brian explains everything and answers all questions you might have regarding service. Friendly and efficient. Also love the More

by DEERK0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cashiet, Brian Eaton
September 18, 2018

Problem solved We had noticed noise on left side at high speeds. Brian suggested evaluation, which was done same morning. Wheel bearing was replaced with resolutio More

by KirkwoodPioneer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eaton
September 17, 2018

Excellent service Always good service here. Would have been a 5/5 rating but the courtesy shuttle guy was off (or sick) so I could not take advantage of that service t More

by MSC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eaton
September 17, 2018

Emergency visit As this was an emergency on a busy Saturday morning I was very pleased that Brian Eaton could fit me in right away and I did not have to wait long for More

by ColinD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eaton
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