Lou Fusz Subaru St. Louis- Service Center

Six month checkup Brian is always dependable and all work is completed within the time that he estimates. Comfortable surroundings in the waiting area, and all employe Brian is always dependable and all work is completed within the time that he estimates. Comfortable surroundings in the waiting area, and all employees are helpful and friendly. More

Great service and mechanic Great service and service advisor Brian Eaton very professional and courteous work was completed when promised and Brian called several times with upd Great service and service advisor Brian Eaton very professional and courteous work was completed when promised and Brian called several times with updates. Mechanic Paul did a thorough check up and advised me on potential issues. More

Scheduled 70,000 mile oil change & tire rotation My present (2015) and my previous (2007) Subaru Forester were purchased new at Lou Fusz and were always serviced at the dealership. Every service visi My present (2015) and my previous (2007) Subaru Forester were purchased new at Lou Fusz and were always serviced at the dealership. Every service visit has been excellent in terms of customer service and service quality. The consistent quality experience provided by LF staff over nearly 12 years deserves my recommendation that anyone considering a Subaru purchase and service at LF should feel complete confidence in the choice. More

Routine checkup My scheduled six month checkup was “painless”. I was taken right on scheduled appointment time, and the recommended services were performed in a timel My scheduled six month checkup was “painless”. I was taken right on scheduled appointment time, and the recommended services were performed in a timely manner. In addition, I was told that I had some damage done to the underside, probably from running over an object in the street (indeed, I had run over a rock in the road a few months before, and they would fix it when the needed part came in at no cost to me, as it is a covered service. More

75,000 mile check Service was efficient; dealer's shop was very clean (a good worker cleans her workplace and tools); work was done promptly; any items I requested were Service was efficient; dealer's shop was very clean (a good worker cleans her workplace and tools); work was done promptly; any items I requested were attended to and solved, as necessary; all questions were immediately answered and satisfactorily explained; waiting area was clean, well stocked with munchies, plus WiFi.; everyone was professional and friendly; my vehicle was prepared and cleaned, ready when I returned. More

Very efficient. Service rep was Very knowledgeable and efficient. The waiting room was comfortable with large screen TV, coffee, water and other refreshments, however Service rep was Very knowledgeable and efficient. The waiting room was comfortable with large screen TV, coffee, water and other refreshments, however there were no donuts or cookies. This would be a welcome addition. P.S. The time that the rep approximated was accurate. More

Great Service Brian Eaton always gives me great service, I respect his guidence on work that needs to be done to my car. An all round great guy. Brian Eaton always gives me great service, I respect his guidence on work that needs to be done to my car. An all round great guy. More

60,000 service Easy to schedule on-line with a service date within a week of my booking date. I had a last minute conflict with drop off time and Brian accomodated o Easy to schedule on-line with a service date within a week of my booking date. I had a last minute conflict with drop off time and Brian accomodated our later drop off. Brian called to communicate issues found and cost to fix. Service was completed within a reasonable amount of time. More

Trusting the professionalism and work of the Subaru team They are pleasant to work with. I trust their knowledge and honesty. I have been coming to them for 20 years. Bought or used Subaru’s for my 4 childre They are pleasant to work with. I trust their knowledge and honesty. I have been coming to them for 20 years. Bought or used Subaru’s for my 4 children and never had trouble with any of their cars. I also like the new location and sitting rooms. One room has the TV and the other is the quiet one for readers or those needing computer time etc. they are fast too with the work. More