Lou Fusz Subaru St. Louis- Service Center

Why has my car part not come in? I am very disappointed with this business establishment. I've been waiting for an airbag sensor for over three months! For such a prestigious company I am very disappointed with this business establishment. I've been waiting for an airbag sensor for over three months! For such a prestigious company name as Subaru, how can this safety issue be allowed! A company that prides itself in safety! If I'm involved an a accident my airbags wont deploy. I'm basically a dead man driving my car. Thanks for caring Subaru Lou Fusz. Smh More

Repair was completed earlier than promised. Everything was done as promised. Employees were very friendly and professional. Loaner car was there when I arrived at the service centet.. I would Everything was done as promised. Employees were very friendly and professional. Loaner car was there when I arrived at the service centet.. I would definitely recommend Lou Fusz Subafu. More

Professional and efficient service. Brian and team have kept my old Suburu running for many years, and I'm hoping to keep the beast running for years to come. Brian and team have kept my old Suburu running for many years, and I'm hoping to keep the beast running for years to come. More

24,000 Mile Checkup Not Performed Neither the tire rotation nor the cabin filter replacement occurred which is listed on the 24,000 mile maintenance check along with the oil and filter Neither the tire rotation nor the cabin filter replacement occurred which is listed on the 24,000 mile maintenance check along with the oil and filter change which did occur. On top of that the service technician is either deaf or doesn't care because every time I take my car in for a noise problem, like the wind noise in the passenger door which I've complained about since I bought the car, or the fan noise I took it in for last time they say they can't hear the noise when it is clear as day to me. I'm sorry I bought this new 2017 Legacy piece of crap, should have kept my 2016 Legacy. My 2016 was very quiet unlike this new thing. More

The service department is absolute wonderful. Brian Eaton When your service techs are highly skilled and schooled as the young men at Lou Fusz Subaru Creve Coeur are, it would be ludicrous to go anyway else! When your service techs are highly skilled and schooled as the young men at Lou Fusz Subaru Creve Coeur are, it would be ludicrous to go anyway else! More

Great service Brian was terrific. He patiently explained any issues they found with my car and broke down the costs for me. Super friendly, really made the visit ea Brian was terrific. He patiently explained any issues they found with my car and broke down the costs for me. Super friendly, really made the visit easy and smooth. Fixed the rattling sound I’d come in to have resolved and also caught a few problems I wasn’t aware of. Highly recommend! More

New wipers and head light In and out in under an hour, no reservation. Brian is always great to work with, all repairs are always explained in full. Try it you'll like it. In and out in under an hour, no reservation. Brian is always great to work with, all repairs are always explained in full. Try it you'll like it. More

Quick friendly service I have having battery issues in the bitter cold. I was able to get an appointment same day and get taken care of in a timely manner. I have having battery issues in the bitter cold. I was able to get an appointment same day and get taken care of in a timely manner. More