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Lou Fusz Subaru St. Louis- Service Center

St. Louis, MO

4.7
458 Reviews

458 Reviews of Lou Fusz Subaru St. Louis- Service Center

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November 15, 2019

Great expeience in getting a safety inspection. My wife recently brought her 2015 Subaru Legacy to Lou Fusz Subaru for a required safety inspection. Shelby Parker did a great job scheduling her app More

by Great expeience in getting a safety inspection.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Parker, Brian Eaton
Feb 20, 2020 -

Lou Fusz Subaru St. Louis responded

Thank you so much! We appreciate you! Thank you for taking the time to leave us a review! We look forward to seeing you again soon.

October 16, 2019

Very efficient and helpful Shelby was good on the follow-up, and the whole experience for diagnosing a problem was smooth and efficient. We have gone to this dealership for year More

by Prefers Subarus
Recommend Dealer
Yes
Employees Worked With
Shelby, Brian Eaton
Feb 20, 2020 -

Lou Fusz Subaru St. Louis responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

September 29, 2019

Great Service This was a scheduled maintenance visit. It was simple to schedule online. I arrived early. They got me in right away. The service did not take ver More

by R.PARKER379
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eaton, John Harman
Feb 20, 2020 -

Lou Fusz Subaru St. Louis responded

Your review is very important to us. Thank you for taking the time to share your experience with us. If there is anything we can do in the future please let us know. We look forward to seeing you again soon!

September 16, 2019

Family This dealership is top notch. Every time I have any maintenance to my vehicle I feel as if they help me right away. They go to the extent of rememberi More

by HCC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eaton
Feb 20, 2020 -

Lou Fusz Subaru St. Louis responded

Thank you for your time and the wonderful review. We value your business!

July 31, 2019

Fast and efficient I brought my car in for an inspection. Shelby Parker was ready to help me. They took care of the inspection in a timely manner and even went a head an More

by BeckaB
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Parker, Brian Eaton
Feb 20, 2020 -

Lou Fusz Subaru St. Louis responded

Thank you for your time and the wonderful review. We value your business!

May 08, 2019

great service Brian Eaton always does a wonderful job waiting on me . He is efficient and friendly and knows how to keep things moving. I trust him. More

by Happy owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eaton
Feb 20, 2020 -

Lou Fusz Subaru St. Louis responded

Your review is very important to us. Thank you for taking the time to share your experience with us. If there is anything we can do in the future please let us know. We look forward to seeing you again soon!

April 23, 2019

Horrible Service Center Booked appointment online for 24K service. Car had 22k miles at the time of service. Should have been a simple oil change, tire rotation, and ac filte More

by Woody57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Eaton
April 22, 2019

Service so good it sells cars From checking for cracked washer fluid reservoirs on Christmas Eve to setting the lights so the kids can't turn them on, Brian Eaton takes care of eve More

by Sheryl S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eaton
April 08, 2019

Terrible service Our appointment for an airbag replacement was canceled twice—once when we were already at the dealership. They told us they had JUST run out, but it w More

by SES
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Brian Eaton
April 06, 2019

The service was professional and quick My problem was resolved and the price was reasonable. The customer service was very professional, friendly and quick. Yes, I would recommend this serv More

by Cdee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eaton, John Harman
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