Lou Fusz Subaru St. Louis- Service Center

Absolute FULL service My 2016 Subaru Forester had two service recalls and I needed a normal oil change. Knowing that specific service would require a number of hours, I r My 2016 Subaru Forester had two service recalls and I needed a normal oil change. Knowing that specific service would require a number of hours, I requested a one day loaner car. When I arrived on my service day, EVERYTHING was handled to perfection. Healthwise, I felt safe as I noticed the dealership was sanitized, people were wearing masks and practicing social distancing. Quickly, my car was processed as well as my loaner (which, by the way, was a 2019 Outback; fun to drive). The next day, I picked up my car without any problems knowing that all recalls were fixed and I had a new oil change. Thanks to Shelby Parker and the entire service dept. for a job well done. And a very special shout out to the "overworked and underpaid" woman who handled the loaner. She was FANTASTIC! If anyone is looking for a new or used car, this is the place to find it! And it's not only because of the quality of Subaru, but also the quality of the service AFTER the sale...TOP NOTCH! More

Professional, kind and trustworthy. Never have to worry that they are trying to make money off me or my car. I won’t go anywhere else. that they are trying to make money off me or my car. I won’t go anywhere else. More

Fantastic service This dealership's service dept. picked up my car, left me a loaner, and then brought my car back the next morning following its maintenance work. The This dealership's service dept. picked up my car, left me a loaner, and then brought my car back the next morning following its maintenance work. The car is purring. More

I recently had my Subaru service. The experience was pleasant, thorough, and quick! Brian Eaton was very knowledgeable and pleasant to deal with! Thank you very much! pleasant, thorough, and quick! Brian Eaton was very knowledgeable and pleasant to deal with! Thank you very much! More

I had a safe & pleasant visit to the service department. Unsure of what to expect during the Corona virus but found the environment was safe. After a short wait, I was in my car headed for home! Thanks to a Unsure of what to expect during the Corona virus but found the environment was safe. After a short wait, I was in my car headed for home! Thanks to all! More

Took my 2017 Subaru Forester in to have brake work done The dealership and all the employees with whom I interacted, including Brian and Shelby , were courteous and informative. The work was completed quick The dealership and all the employees with whom I interacted, including Brian and Shelby , were courteous and informative. The work was completed quickly and professionally. More

We just had oil change for 55000 mile check up for our Subaru. Shelby parker always sends email checking on how service was. Great service. Subaru. Shelby parker always sends email checking on how service was. Great service. More

Gabby is an awesome girl , She is very helpful and super knowledgeable when it comes to cars! Would absolutely recommend speaking with her when you go here! knowledgeable when it comes to cars! Would absolutely recommend speaking with her when you go here! More

Always pleased with service at Lou Fusz. Efficient, Always pleased with service at Lou Fusz. Efficient, personable and timely. Thanks Shelby Parker for making sure I’m always pleased with my visits. Always pleased with service at Lou Fusz. Efficient, personable and timely. Thanks Shelby Parker for making sure I’m always pleased with my visits. This is the only place I will go for services. More

My first service The service/ oil change, rotation, state inspection was done in a timely manner. The work was done with a good quality. The representative / Dan The service/ oil change, rotation, state inspection was done in a timely manner. The work was done with a good quality. The representative / Dan was very professional and friendly. I am very satisfied with the service. More