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Lou Fusz Subaru St. Louis- Service Center

St. Louis, MO

4.7
458 Reviews

458 Reviews of Lou Fusz Subaru St. Louis- Service Center

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September 02, 2020

Easy to make you appointment. They got to my car Right a way. They explained everything. It all took less than an hour. I waited in Aron which had good corona virus protections. More

by atuchler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Dowler
Sep 10, 2020 -

Lou Fusz Subaru St. Louis responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. If you have any questions, please don't hesitate to reach out to us again.

August 24, 2020

Great service. Was in town for doctor appointment and had a minor auto emergency. They fit me it on short notice and even were able to let me come in a bit later because the doctor was SO slow! Shelby Park More

by torysemo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Parker
Aug 31, 2020 -

Lou Fusz Subaru St. Louis responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers.

August 22, 2020

Wonderful customer service and fast servicing of our car! OUSTANDING! I cannot be more please with the service provided! Great job Lou Fusz Subaru! Thank you! More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Welby
Aug 31, 2020 -

Lou Fusz Subaru St. Louis responded

Thank you for the 5 star rating! We really do appreciate your business and look forward to serving you again in the future!

August 21, 2020

I’ve had my 2014 Forester serviced only at Lou Fusz since it was purchased. On 8/20/2020 I brought in my car because it was making a “funny noise”. Within 1-3/4 hrs a new wheel bearing was installed. I was v More

by Joanne Stremsterfer
Recommend Dealer
Yes
Employees Worked With
Brian Eaton
Aug 31, 2020 -

Lou Fusz Subaru St. Louis responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future.

August 14, 2020

Brian is the reason I keep buying Subaru's and taking them to Lou Fusz. Brian is friendly, efficient and knowledgeable. Thank you for everything! More

by rose_norris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eaton
Aug 31, 2020 -

Lou Fusz Subaru St. Louis responded

Reviews like yours are truly a breath of fresh air! We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you.

July 29, 2020

Wonderful service here!!!! I highly recommend Shelby Parker in service dept at Lou Fusz. He does excellent work!!!!! And Brian Eaton is very courteous as he checks you in, and More

by momspit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Parker, Brian Eaton
Aug 07, 2020 -

Lou Fusz Subaru St. Louis responded

Thanks for the wonderful review! Anytime our customers let us know that they had a very pleasant experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

July 25, 2020

True Customer Service The people make the difference. Brian Eaton, Shelby Parker, and other members of the service team at Lou Fusz Subaru are available, helpful, and know More

by Jay Kay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eaton, Daniel Welby
Aug 07, 2020 -

Lou Fusz Subaru St. Louis responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

July 18, 2020

Great customer service as always from Brian Eaton and his team. No complaints. Shelby Parker always follows up with a thank you message and asking if there is anything else she can do. I've been a Lou Fusz More

by J.Wright
Recommend Dealer
Yes
Employees Worked With
Brian Eaton
Aug 07, 2020 -

Lou Fusz Subaru St. Louis responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales.

July 17, 2020

Easy to get service appointment by calling or by using their website. Knowledgeable service advisors who do not push for work that is not needed. Comfortable waiting area. Quick turn around and I was on m More

by BicycleAP
Recommend Dealer
Yes
Employees Worked With
Tim Burton in Service Departmemt, Brian Eaton
Aug 07, 2020 -

Lou Fusz Subaru St. Louis responded

We appreciate you taking the time to leave us a review. We value your business and look forward to helping you again in the future.

June 19, 2020

Maintenance Service on MY Subaru I made an appointment online easily, brought my Subaru into the Fusz Subaru in Creve Couer, Shelby Parker took care of me at the desk and explained w More

by pharmtechdon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eaton
Jun 22, 2020 -

Lou Fusz Subaru St. Louis responded

Thanks for the kind review. Let us know if we can help with anything else.

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