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Lou Fusz Subaru St. Louis- Service Center

St. Louis, MO

4.7
458 Reviews

458 Reviews of Lou Fusz Subaru St. Louis- Service Center

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January 22, 2021

Shelby Parker is great. We have been going to Lou Fusz Subaru for sales and service for many years and will continue to do so for many years to come. More

by Mark J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Parker, Brian Eaton
Feb 01, 2021 -

Lou Fusz Subaru St. Louis responded

Your business is the reason we are here to serve you. Your comments are very important to us and we will be sharing them with our team. Thank you very much for taking the time to let us know which will help us grow and become better every day.

January 01, 2021

This dealership provide Very Friendly Service, Great Customer Service and is in Great Location. Their service is Fast. They provide an email Summary of Service that was provided. More

by laquette22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Woodson, Tim Burton, Shelby Parker
Jan 05, 2021 -

Lou Fusz Subaru St. Louis responded

Thanks for the wonderful review! Anytime our customers let us know that they had a very pleasant experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

December 19, 2020

Everything went quickly. Check in and out was fast. Everyone was courteous and efficient. Waiting room was quiet. and was sanitized while I waited (the room, not me.) More

by mwvargo42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shellby Parker
Jan 05, 2021 -

Lou Fusz Subaru St. Louis responded

Thank you so much for your review! We value your business and look forward to seeing you again soon.

December 15, 2020

Easy to make an appointment. Professional staff and everything done as promised and on time. I had used another dealer previously and was unhappy with their service. I will now continue to go to Lou More

by kdgast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eaton
Jan 05, 2021 -

Lou Fusz Subaru St. Louis responded

We appreciate your business! Thank you so much for the high rating!

December 08, 2020

Great work for the service department. Thank you Shelby Parker and Brian Eaton! I was in and out fast, safe and clean environment. Very Pleased! More

by joseph.haefner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eaton
Dec 14, 2020 -

Lou Fusz Subaru St. Louis responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

November 22, 2020

I have had nothing but TOP QUALITY service from Lou Fusz! Shelby Parker was specifically very professional and great to work with. Thank you for all you do! More

by srsplato
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Parker
Dec 04, 2020 -

Lou Fusz Subaru St. Louis responded

Thank you for the perfect star rating. We really appreciate you coming in to see us.

November 06, 2020

Honored by appointment time and completely satisfied with service department. Felt they listened to my time requirements. Thought price was within reasonable. Thanks also to Shelby Parker. More

by hatlady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ignacio Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Welby
Nov 09, 2020 -

Lou Fusz Subaru St. Louis responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

October 29, 2020

Always a pleasure when I stop in for service and or to inquire or pick up parts. Their sales people are also great helped my mother and myself get new cars More

by JDMTenshi
Recommend Dealer
Yes
Employees Worked With
Ryan Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Mcelroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2020 -

Lou Fusz Subaru St. Louis responded

Thanks for the kind review. Let us know if we can help with anything else.

September 24, 2020

Very pleased with my service and how they treated me. Dan, Shelby and their team did a great job. Thanks for the great service. Greg More

by gstark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Parker, Daniel Welby
Sep 28, 2020 -

Lou Fusz Subaru St. Louis responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

September 10, 2020

After contacting Subaru of North America, Brian, (service manager) was very quick in getting my car into the body shop and getting the faulty paint issue taken care of. The work was done in a very timely man More

by one30nav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Eaton
Sep 15, 2020 -

Lou Fusz Subaru St. Louis responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks!

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