Lou Fusz Subaru St. Louis- Service Center

Lou Fusz Subaru is a great dealership with an excellent service department. Everyone there is customer focused and tries their best to help. Shelby Parker and all the folks are very helpful and always ma service department. Everyone there is customer focused and tries their best to help. Shelby Parker and all the folks are very helpful and always making sure you and your Subaru are taken care of. My favorite dealership of all time. More

I just had my Outback serviced at Lou Fusz Subaru. Part of the service was to take care of a recall notice I had received. Shelby Parker, my service manager, called me to explain that 2 years ago I had pa of the service was to take care of a recall notice I had received. Shelby Parker, my service manager, called me to explain that 2 years ago I had paid for a repair that was now covered by the recall. He explained the process I needed to take for Subaru to reimburse me for that old repair. And Subaru is now processing the reimbursement. Thanks Shelby! More

I've had nothing but good experiences at Lou Fusz so far. This visit was for an oil and filter change and for a recall inspection/repair. The wait time was reasonable and the staff was friendly as always. Wh This visit was for an oil and filter change and for a recall inspection/repair. The wait time was reasonable and the staff was friendly as always. When we bought our vehicle in 2019, Nacho Gomez and Dan Lippert were professional, friendly, and took ample time for test drives and to answer all of our questions. I wouldn't hesitate to return to Lou Fusz Subaru. More

The maintenance service that I received on my Subaru Impreza was completed with professionalism & speed. I was in & out in no time & was able to enjoy my day. Impreza was completed with professionalism & speed. I was in & out in no time & was able to enjoy my day. More

Excellent service and courtesy. Clean waiting room. Staff were very courteous and approachable. Updated on status regularly. Follow up by Ms. shelby Parker was reassuring. were very courteous and approachable. Updated on status regularly. Follow up by Ms. shelby Parker was reassuring. More

Shelby parker always sends email after we are there for service to check on how service was. Service dept is always helpful. Recommend dealership for cars. service to check on how service was. Service dept is always helpful. Recommend dealership for cars. More

I had a service appointment set forMay 13th but took my car in on the 12th to leave it. Only two services needed and Shelby said service might be done early due to only two items needed. That was at appr car in on the 12th to leave it. Only two services needed and Shelby said service might be done early due to only two items needed. That was at approximately 1:30 and I got a call about 4:45 saying the work was already done. Shelby also found a $15 coupon I had missed to save me some money. My thanks to him and the service techs. who got my work done so quickly. More

I am a first time Subaru owner. I took my Subaru for serive at Lou Fusz and was pleasantly surprised. I needed to work while I waited. The work area was fabulous and the staff was kind and courteous! Wi serive at Lou Fusz and was pleasantly surprised. I needed to work while I waited. The work area was fabulous and the staff was kind and courteous! Will be back. More

Shelby Parker, Brian Eaton, Dan Welby and the entire service tram at Lou Fusz Subaru continue to provide great, prompt service for my 2008 Impreza. service tram at Lou Fusz Subaru continue to provide great, prompt service for my 2008 Impreza. More

My WXR needed a Check Engine light addressed, Brian, Matt, and Shelby got it repaired quickly, kept me well informed, and were friendly and efficient. Matt, and Shelby got it repaired quickly, kept me well informed, and were friendly and efficient. More