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Lou Fusz Subaru St. Louis- Service Center

St. Louis, MO

4.7
458 Reviews

458 Reviews of Lou Fusz Subaru St. Louis- Service Center

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September 03, 2021

It was very easy to book a service appointment online and specify what was needed. During the visit, it was apparent that office staff had good relationships with one another. They were a delight to deal w More

by Anister
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None,
Sep 09, 2021 -

Lou Fusz Subaru St. Louis responded

Thank you for choosing Lou Fusz! We value you as our customer and we look forward to serving you again in the future!

September 01, 2021

Appointment online is easy and quick. Nice and friendly staff, answering my questions professionally. Waiting room is neat and quite comfortable. Great experience. Thank you. More

by tw
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Matt Woodson
Sep 01, 2021 -

Lou Fusz Subaru St. Louis responded

Thank you for the great review, we appreciate you!

August 24, 2021

From the original purchase (the best deal among dealerships in my area) to maintenance service (Shelby Parker and his crew are always excellent), I highly recommend checking out this dealership if More

by exzitdr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Parker
Aug 24, 2021 -

Lou Fusz Subaru St. Louis responded

Thank you for the great review! We look forward to serving you again in the future for all your maintenance needs.

August 20, 2021

I made an online service apptmt at 1:20 pm and by 3:00 pm the service was completed. Thanks Shelby Parker for excellent service! More

by Dlsche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Parker
Aug 23, 2021 -

Lou Fusz Subaru St. Louis responded

We appreciate your review, and hope to serve you again in the future!

August 17, 2021

I had another great experience with the service department today. Shelby was friendly and helpful. I love the convenience of being able to schedule appointments online--it's easy and seamless. I es More

by MonicaLM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby,Brian
Aug 23, 2021 -

Lou Fusz Subaru St. Louis responded

Thank you for taking the time to leave us a review! We are so happy that you had a great experience with out service department! We appreciate you!

August 17, 2021

When driving home a day ago I noticed that my tire light came on. When I arrived at home I immediately called Lou Fusz Subaru and talk to the service department. They were able to get me in to check my tire More

by Divajbf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Molloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Molloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Kreutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Lou Fusz Subaru St. Louis responded

Thank you for your review! You are a valued customer and we appreciate your business!

August 07, 2021

Our 09 Forester has always been serviced by Lou Fusz; This appointment was for the Missouri Safety and Emission Inspection to renew our Missouri State License Plate and to have Multi-Point Vehicle C More

by jackzk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Welby, Service===Chris Johnson, Sales
Aug 13, 2021 -

Lou Fusz Subaru St. Louis responded

Thank you so much for this excellent feedback. I am happy to hear that our team worked hard enough to make your experience enjoyable.

July 30, 2021

I like the service at Lou fuse they’re quick and they do good work, they check your fluids your engine and give you a car wash More

by ramtuff8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Parker
Aug 13, 2021 -

Lou Fusz Subaru St. Louis responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

July 25, 2021

Shelby Parker and the entire Lou Fusz service team are a pleasure to work with! Each time I bring my Outback in for service it is always an outstanding experience. Definitely recommend Lou Fusz Subaru for a More

by Patrick Light
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Parker
Jul 29, 2021 -

Lou Fusz Subaru St. Louis responded

You are the best, Patrick! Thank you so much for taking the time to leave us a review and the kind words regarding Shelby. We value your business and look forward to serving you again soon.

July 04, 2021

2 years ago my daughter and I wondered into Lou Fusz Subaru to look at used cars for herself. She wound up buying a car from Lou Fusz Subaru and it was one of the best buying experiences that I've ever More

by Goodspeech
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Lou Fusz Subaru St. Louis responded

We appreciate you leaving us a review. Your business is very important to us and we are always looking for ways to improve. Thank you very much for your feedback and will share your thoughts with our team.

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