Lou Fusz Subaru St. Louis- Service Center
St. Louis, MO
458 Reviews of Lou Fusz Subaru St. Louis- Service Center
It was very easy to book a service appointment online and specify what was needed. During the visit, it was apparent that office staff had good relationships with one another. They were a delight to deal w specify what was needed. During the visit, it was apparent that office staff had good relationships with one another. They were a delight to deal with as a customer, too. Nor did they try to upsell me on extra services, which I am sure is unpleasant for the service as well as the customer standpoint. More
Appointment online is easy and quick. Nice and friendly staff, answering my questions professionally. Waiting room is neat and quite comfortable. Great experience. Thank you. staff, answering my questions professionally. Waiting room is neat and quite comfortable. Great experience. Thank you. More
From the original purchase (the best deal among dealerships in my area) to maintenance service (Shelby Parker and his crew are always excellent), I highly recommend checking out this dealership if dealerships in my area) to maintenance service (Shelby Parker and his crew are always excellent), I highly recommend checking out this dealership if interested in a Subaru. More
I had another great experience with the service department today. Shelby was friendly and helpful. I love the convenience of being able to schedule appointments online--it's easy and seamless. I es department today. Shelby was friendly and helpful. I love the convenience of being able to schedule appointments online--it's easy and seamless. I especially appreciate that they never upsell and only take care of what my Subaru needs to keep it running smoothly. That makes me trust them and it's the primary reason I return to Lou Fusz even though there are car service options much closer to my home. Competent, friendly, and trustworthy--that's what keeps me coming back. More
When driving home a day ago I noticed that my tire light came on. When I arrived at home I immediately called Lou Fusz Subaru and talk to the service department. They were able to get me in to check my tire came on. When I arrived at home I immediately called Lou Fusz Subaru and talk to the service department. They were able to get me in to check my tires that day. When I pulled in Shelby Parker got my information, answered my questions and gave me two estimates (one if the tire was totally bad and two if it was repairable without the new tire.). Fortunately the tire was repairable. I have bought my last several cars from this dealership I have always been satisfied with their sales personnel and their service personnel. More
Our 09 Forester has always been serviced by Lou Fusz; This appointment was for the Missouri Safety and Emission Inspection to renew our Missouri State License Plate and to have Multi-Point Vehicle C This appointment was for the Missouri Safety and Emission Inspection to renew our Missouri State License Plate and to have Multi-Point Vehicle Complementary Inspection.=plus complimentary Car Wash.All went well, as always. More
Shelby Parker and the entire Lou Fusz service team are a pleasure to work with! Each time I bring my Outback in for service it is always an outstanding experience. Definitely recommend Lou Fusz Subaru for a pleasure to work with! Each time I bring my Outback in for service it is always an outstanding experience. Definitely recommend Lou Fusz Subaru for anyone looking for a car or SUV More
2 years ago my daughter and I wondered into Lou Fusz Subaru to look at used cars for herself. She wound up buying a car from Lou Fusz Subaru and it was one of the best buying experiences that I've ever Subaru to look at used cars for herself. She wound up buying a car from Lou Fusz Subaru and it was one of the best buying experiences that I've ever seen. Not too long after, I started looking for a new car for myself. I liked what I saw on the lot when I was with my daughter but wanted to look into Subaru a little bit further. I like the standards in the values that Subaru adheres to. And I like the safety of the cars. So I decided to buy a 2019 Crosstrek limited edition. The experience for the last two years have been outstanding! Lou Fusz Subaru truly uphold the standards that Subaru is trying to portray. The service department is always friendly, timely, and informative. I have never been treated as a consumer with no choices but rather a customer who had many choices as to a new car purchase and service locations. My experience with Subaru has solely been based on Lou Fusz Subaru. And it has been wonderful! More