Lou Fusz Subaru O'Fallon

Excellent customer service all the time. It is so easy to fix a car servicing and maintenance appointment. Upon arrival of appointment, was greeted by Mark, whom was extremely friendly and kn It is so easy to fix a car servicing and maintenance appointment. Upon arrival of appointment, was greeted by Mark, whom was extremely friendly and knowledgeable. Later, in the waiting room, I met Landon and he is always nice and friendly to everyone customer and make you feel at home. More

Service is getting worse Service price increased a lot, but quality went down. I have been doing service at St. Peter location for the past 4 years, but no more. I would go to Service price increased a lot, but quality went down. I have been doing service at St. Peter location for the past 4 years, but no more. I would go to Webster or dean team next time for much better price and service! More

nicely done Even though I live in University City I bring my car here for service because they are friendly, honest, and have a well run service center Even though I live in University City I bring my car here for service because they are friendly, honest, and have a well run service center More

Problem with gearshift electrical unit . Loaner vehicle provided while my vehicle was in shop waiting for part to come in for repair. Jeff kept me updated on what status was and had vehicle r Loaner vehicle provided while my vehicle was in shop waiting for part to come in for repair. Jeff kept me updated on what status was and had vehicle repaired promptly once part arrived. Very courteous and helpful. More

Fabulous customer service Our family only uses Lou Fusz service for our cars because of the great service we receive and the employees are knowledgeable and always friendly. Our family only uses Lou Fusz service for our cars because of the great service we receive and the employees are knowledgeable and always friendly. More

Great service! From the moment I showed up I was greeted warmly. Landon and Jeff took the time to explain all the service that would be performed on my crosstrek. Th From the moment I showed up I was greeted warmly. Landon and Jeff took the time to explain all the service that would be performed on my crosstrek. The waiting facility was nice and had snacks and coffee for the wait. Service was prompt and thorough! Great experience! More

Car service It was as always, excellent experience. The service department staff was knowledgeable and friendly. I did not have an appointment, but my car was It was as always, excellent experience. The service department staff was knowledgeable and friendly. I did not have an appointment, but my car was serviced as soon as I dropped it off. I appreciate service department staff, Mick, Jeff, and Landon, treating my husband and I with respect, and take a good care of our vehicles. More

Simply amazing! Great experience all the way around, they worked with me to get me the best deal for the money! Professional and friendly and very helpful Great experience all the way around, they worked with me to get me the best deal for the money! Professional and friendly and very helpful More

Superior service Service is seamless from the time you pull in until you leave.The work is done by courteous staff. The waiting area is clean and comfortable. Thank Service is seamless from the time you pull in until you leave.The work is done by courteous staff. The waiting area is clean and comfortable. Thank you for excellent service. More

oil change Service was quick and efficient. Matt kept me informed of progress and all costs prior to changes. Always amazing service!! Everyone is always so fri Service was quick and efficient. Matt kept me informed of progress and all costs prior to changes. Always amazing service!! Everyone is always so friendly and helpful!!! More