Lou Fusz Subaru O'Fallon

Always a great experience! Been using the service department for over four years since moving here. Jeff, matt and Andrea know me by name. Always explain everything to me in pl Been using the service department for over four years since moving here. Jeff, matt and Andrea know me by name. Always explain everything to me in plain, simple language. Never feel pressured or rushed. More

Tire Service Easy to get in and friendly service department. A few complaints this visit. A lug nut was broke and I was not told about it nor was it replaced. S Easy to get in and friendly service department. A few complaints this visit. A lug nut was broke and I was not told about it nor was it replaced. Second, I was just in for overall service 5 days ago and everything checked out except tires; then today I need new air filters? More

Excellent service Experience was excellent. The people I dealt with were professional and courteous. Would recommend to people I know. Look forward to cisitimg again wh Experience was excellent. The people I dealt with were professional and courteous. Would recommend to people I know. Look forward to cisitimg again whenever vehicle needs service. More

Excellent and Responsive Service We dropped our Subaru off without an appointment due to AC not performing correctly over the holiday weekend. They identified the problem, fixed it, a We dropped our Subaru off without an appointment due to AC not performing correctly over the holiday weekend. They identified the problem, fixed it, and called us for pickup by 2pm on the day after the holiday. We have always had good service at all of the St. Peters Lou Fusz locations. Have dealt with one or the other of the dealerships for well over 10 years and have never been disappointed. More

Lou Fusz Subaru St. Peters We always receive excellent service from your dealership and, especially, from Landon and Mick. Love those guys!!! ? Thank you for treating us like We always receive excellent service from your dealership and, especially, from Landon and Mick. Love those guys!!! ? Thank you for treating us like family and going above and beyond!!! More

Oil change Always great service. I take my volvo there because west county volvo is too far and takes too long. Wish I could give more stars to Matt and the guys Always great service. I take my volvo there because west county volvo is too far and takes too long. Wish I could give more stars to Matt and the guys in service sept! Thanks for a you do! More

Sunroof replaced The staff in the service department are always friendly & efficient. my sunroof needed repair due to a broken seal. Jeff is great to work with. The staff in the service department are always friendly & efficient. my sunroof needed repair due to a broken seal. Jeff is great to work with. More

Not very worried about customer needs The sales Dept treats you great - the business Dept not so much. $7000 for a used truck paid with a cashier check and 6 days later I still have no p The sales Dept treats you great - the business Dept not so much. $7000 for a used truck paid with a cashier check and 6 days later I still have no paperwork I bought my last car here - my last two were purchased at Lou Fusz Subaru There will NOT be a third More

It was great. They were very freindly and attentive and answered all my question. I always enjoy going there for service. I have also purchased 2 Subaru from them They were very freindly and attentive and answered all my question. I always enjoy going there for service. I have also purchased 2 Subaru from them and one from another dealer in another state. More

Great customer service Jeff was very knowledgeable, nice and seemed like he loved his job. The work was done quickly and properly. I am very happy with the results. Jeff was very knowledgeable, nice and seemed like he loved his job. The work was done quickly and properly. I am very happy with the results. More