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Lou Fusz Subaru O'Fallon

O'Fallon, MO

4.9
801 Reviews

3480 Highway K

O'Fallon, MO

63368

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Showing 801 reviews

September 23, 2018

Quick and Easy I needed new tires and the dealer recommended a set that, after my own independent investigation, was the best value. This was a satisfying experience More

by markamacdonald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Frazier, Landon Bigogno, Mick Durr
September 19, 2018

Quick and easy! This was my first visit since purchasing my new Crosstrek this summer. Scheduled for routine service and it couldn't have been smoother! Oil change More

by TLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Landon Bigogno
September 19, 2018

Very nice no follow-through My car is been in several times due to problems with the Bluetooth on the phone. Although customer service has been very nice in the service departmen More

by Lulu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Frazier
September 17, 2018

Lou Fuse Subaru is Awesome!!! As always, too knotch and friendly service!!!! I enjoy the people there and Jeremy Groenemann is the best of technicians. Why is his name not on the More

by HOKSEDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Groenemann
September 17, 2018

outstanding service Quick and polite service, none better. Great staff! They got us in and out in no time. Answered all my questions, we above and beyond what I expect More

by Steve
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Frazier, Landon Bigogno, Mick Durr
September 14, 2018

Nothing but high praise. Skip the review, I have no other words except knowledgeable, friendly, all work completed a timely manner. Highly recommended dealership for both sale More

by jamesvito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Frazier, Tony Iannicola
September 12, 2018

Great service, awesome advisors. I have owned Subaru’s for over a decade and have been using Subaru of St Peters since I bought my WRX from there. They are by far not the closest deal More

by mastier39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Landon Bigogno, Richard Lamora
September 11, 2018

Waited too long to be notified my car was done! Matt neglected to take my name when I brought my car in. The appointment was made by my husband, so everything was in his name. When the car was done More

by jbugler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt
Oct 04, 2018 -

Lou Fusz Subaru O'Fallon responded

Hello, it sounds like we had a big communication issue on our side. We apologize for the wait time in will coach our staff to make sure this does not happen to anyone else. Sorry again, we hope that you give us a shot to make up for this on your next visit!

September 10, 2018

professional The service rep was very thorough. Matt was friendly. The professionalism was great. He also took the time to notice 2 lights were out and showed t More

by SMALLHOFF
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Matt
September 10, 2018

New tires Jeff gave us a price on new tires & thought it was a good price. We had them replaced and had an oil change. Great service as always! More

by BDAECARR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Frazier
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