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2,016 Reviews of Lou Fusz Mazda - Service Center
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November 15, 2024
She was very kind and considerate, and she explained all process that I needed. Also, she and her team fixed my car nicely and didn't miss any details. process that I needed. Also, she and her team fixed my car nicely and didn't miss any details. More
by yeseon927
Verified CustomerEmployees Worked With
November 15, 2024
I don't recognize any of these people's names. Perhaps if I saw their pictures. Perhaps if I saw their pictures. More
by cyncewilliams
Employees Worked With
November 14, 2024
Kind and courteous staff but service is impossible. As for the car, I have been in the service department twice in my '24 CPO Mazda 3 with an un-fixed highway vibration issue. I have less than 5k miles As for the car, I have been in the service department twice in my '24 CPO Mazda 3 with an un-fixed highway vibration issue. I have less than 5k miles on the vehicle and I have to get a loaner for them to look at the car at my next, third service appointment. I was told the car had a rigorous 160 point inspection completed with 0 issues noted when it was sold to me. Now, I bear the responsibility of getting it fixed after the fact. Sales and service department are great, but the dealership could re-evaluate the level of quality control for people spending $30k+ on Certified vehicles. 01/06/25 - Still no repairs from Mazda. Called several times and "can't get a loaner at this time". More
by HelloToMazda
November 13, 2024
Dealership was fine, service manager was very helpful with couple of issues I had with the car after I bought it with couple of issues I had with the car after I bought it More
by jmetzgergarell
November 12, 2024
Excellent service everytime we go. Repair and maintenance is timely and we never worry about being upsold. They have always taken care of us! Repair and maintenance is timely and we never worry about being upsold. They have always taken care of us! More
by bethanygrunow
Employees Worked With
November 11, 2024
Thank you for the great service. We really appreciate how easy maintenance can be. This is the best dealership we have worked with. We really appreciate how easy maintenance can be. This is the best dealership we have worked with. More
by jeanne.schoettle
November 08, 2024
They were very communicative! Especially, Kim, who knew I was going out of town and helped to make sure I was able to get my tire replaced quickly. Especially, Kim, who knew I was going out of town and helped to make sure I was able to get my tire replaced quickly. More
by pheller0404
Employees Worked With
November 08, 2024
Amazing service! Dedicated staff that strive to make each experience worthwhile. I am Mazda for life! Dedicated staff that strive to make each experience worthwhile. I am Mazda for life! More
by HSANDERS1045
November 06, 2024
Robin was the best! Would highly recommend her and the store itself! Great service! Woohoo Would highly recommend her and the store itself! Great service! Woohoo More
by kates123
