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1,942 Reviews of Lou Fusz Mazda - Service Center
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Verified Customer
September 07, 2024
Bought a brand new car. I haven't had to use the service center yet but I couldn't get by without rating it I haven't had to use the service center yet but I couldn't get by without rating it More
by MBEINS
September 07, 2024
The dealership is very good to it's customers. They are always available to answer questions. The carwash that came with the oil change left water spots on one side. It took far to long for the oi They are always available to answer questions. The carwash that came with the oil change left water spots on one side. It took far to long for the oil change? was at the dealership over 2 hours. More
by charleneg52
Employees Worked With
Macey Oates
September 07, 2024
Brian, the service manager I've been working with is a very helpful, courteous and professional individual. The maintenance work on my car was taken care of in a very timely manner at a reasonable and fa very helpful, courteous and professional individual. The maintenance work on my car was taken care of in a very timely manner at a reasonable and fair price. The staff is very courteous and friendly. I have no complaints ; they were a pleasure to do business with. More
by dteel
Employees Worked With
September 06, 2024
Excellent customer service. Andrew Cohen was very respectful, patient and professional. Overall experience was great. Andrew Cohen was very respectful, patient and professional. Overall experience was great. More
by emygomez14
September 03, 2024
Service on the vehicle was fine. At the same time we ordered a new fob for the car. When leaving discovered that the new fob did not work (which by the way was an exorbitant $700). At the same time we ordered a new fob for the car. When leaving discovered that the new fob did not work (which by the way was an exorbitant $700). The new fob was re-programmed. Then it was found the two older fobs did not work after we had left. Had to return to get the older fobs working. The service tech had to return from lunch to fix the older fobs programming. Finally got all fobs working. I mentioned that I thought my time was worth some consideration. The service writer (sorry have forgotten her name) offered a free oil change and tire rotation. That was ok except we were going to be selling the car and didn't know if the new owner would drive to your location. The service writer (who was very helpful this whole time, said she would have manager contact me for another type of compensation for my time. Never heard anything. Not a good experience. I did not work with Macey Oates More
by DJRR2
Employees Worked With
Macey Oates
