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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,016 Reviews

2,016 Reviews of Lou Fusz Mazda - Service Center

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February 05, 2025

They are very welcoming, kind, and fast to do the task. They are responsive and accomodating. More

by eavillanoza5
Recommend Dealer
Yes
Employees Worked With
Stephanie Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Watkins
Feb 13, 2025 -

Lou Fusz Mazda responded

We're glad you had a great experience with us!

February 05, 2025

The service department has been disappointing. I am sorry I bought a service package when I bought my son's car. More

by kinseykarn
Service Communication
Recommend Dealer
No
Employees Worked With
Robin Howard
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

Another great experience and the service advisor and manager were helpful to address an issue my daughter had when she called in last December re: a check engine light on her car. Thank you! More

by kjohansen2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Lou Fusz Mazda responded

We're glad our service staff were able to take care of you!

January 30, 2025

I purchased my 2024 CX 50 at a dealership out of state. My warranty is supposed to be covered at any Mazda dealership. I brought in in for my first required maintenance and they charged me. They told me th More

by PDEGEARE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Heaney
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

Nick is an amazing spirit and communicator. I look forward to seeing him and the team. Best service I’ve ever experienced. More

by amolnar777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Lou Fusz Mazda responded

Happy to hear that Nick was able to take care of you!

January 27, 2025

The service has changed so much that the extra checks like filling up fluids, etc. doesn't happen anymore. More

by Jazzyvicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

Salesperson and F &I persons were #1. Best car sales experience with them. Not crazy about help getting Appleplay set up. Had questions & needed help from service and sales. More

by beverlyfraynecobb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Lou Fusz Mazda responded

We're glad you had a good sales experience with us!

January 22, 2025

Staff were pleasant, professional, efficient, and helpful. There was and organized and easy flow to the whole maintainence department. Scheduling was accomodating. Over all a very pleasant experience More

by lisa
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Lou Fusz Mazda responded

We're glad to hear that you had a pleasant experience with us!

January 20, 2025

My Brand new Mazda cx5 has been in this shop for over 2. 5 months. More

by paigecooksey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Heaney
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

Great experience by staff and tech. Customer lounge area is starting to show a little wear. More

by tlordhuffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Lou Fusz Mazda responded

Thanks for the review!

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