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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,013 Reviews

2,013 Reviews of Lou Fusz Mazda - Service Center

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February 10, 2025

Nick was very helpful. He explained any questions I asked. He was professional and patient. More

by donnarbonner7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Lou Fusz Mazda responded

Glad Nick took care of your needs!

February 09, 2025

We’ve bought two of our 4 Mazda cars from Lou Fusz and I don’t think we would go anywhere else. The service to their customers in both the service department and sales floor has always been outstanding. The More

by Ben10x5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Lou Fusz Mazda responded

We appreciate you choosing Lou Fusz!

February 07, 2025

Robin did a great job. She was great to work with, she was very helpful. More

by conola2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Lou Fusz Mazda responded

Glad Robin was able to take care of you!

February 07, 2025

They are always kind, friendly & attentive to my needs. That's why I've been coming to Lou Fusz Mazda since 2004. I couldn't rate Roy here, but he has driven me to & from home so many times he doesn't More

by Jamie L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy
Feb 13, 2025 -

Lou Fusz Mazda responded

We appreciate your loyalty to us! Glad Roy has been able to take care of you!

February 05, 2025

The service department has been disappointing. I am sorry I bought a service package when I bought my son's car. More

by kinseykarn
Service Communication
Recommend Dealer
No
Employees Worked With
Robin Howard
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

The First Class Customer Service. , Is highly appreciated . The Strong leadership is reflected In every department. More

by onebalanceblack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Lou Fusz Mazda responded

We appreciate the kind words!

February 05, 2025

xxxxing awesome! Clean, professional and fast! I will love Lou Fusz Mazda, service department is top notch. Best dealership in the city of St. Louis! More

by Ekingstl
Recommend Dealer
Yes
Employees Worked With
Robin Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Howard
February 05, 2025

They are very welcoming, kind, and fast to do the task. They are responsive and accomodating. More

by eavillanoza5
Recommend Dealer
Yes
Employees Worked With
Stephanie Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Watkins
Feb 13, 2025 -

Lou Fusz Mazda responded

We're glad you had a great experience with us!

February 03, 2025

Another great experience and the service advisor and manager were helpful to address an issue my daughter had when she called in last December re: a check engine light on her car. Thank you! More

by kjohansen2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Lou Fusz Mazda responded

We're glad our service staff were able to take care of you!

January 30, 2025

I purchased my 2024 CX 50 at a dealership out of state. My warranty is supposed to be covered at any Mazda dealership. I brought in in for my first required maintenance and they charged me. They told me th More

by PDEGEARE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Heaney
3.0
This rating includes all reviews, with more weight given to recent reviews.
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