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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,012 Reviews

2,012 Reviews of Lou Fusz Mazda - Service Center

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March 22, 2025

Polite & courteous employees. Employees were polite and courteous. Offered me a bottle of water while I waited for my sales rep, Moe. Wait was only a minute and Moe took care of m More

by sgrand57
Recommend Dealer
Yes
Employees Worked With
Robin Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Howard
Mar 25, 2025 -

Lou Fusz Mazda responded

We're glad that our staff provided a polite experience for you!

March 18, 2025

I was impressed with Kyle Kincaid's very polite, sensitive, and professional attention to us when selling us the Mazda 3, He was patient in explaining to us how different features of the car worked. More

by warrenkf
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kincaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Watkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Lou Fusz Mazda responded

We're glad to hear that Kyle was able to take care of you!

March 17, 2025

Overall, my wife and I had a positive experience with our recent vehicle repair. The only negative comment would be that it took a bit longer to have the situation resolved than I thought it should have. More

by MLOUDENSLAGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Lou Fusz Mazda responded

Thanks for the review! We apologize for the long wait time, we will pass this along and hope to provide a better and faster experience in the future.

March 16, 2025

I was pleased with the service that I received, very professional and was informed about the status of the service. I would recommend this service More

by Renee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Lou Fusz Mazda responded

We are glad to hear that you had a pleasant experience!

March 15, 2025

They did everything I needed and it was done right and in a reasonable amount of time. They kept me updated while I was there also. More

by jhitt1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Lou Fusz Mazda responded

We're glad you had a good service experience with us!

March 15, 2025

Great customer service and Knowledgeable staff. Enough said and i don't have anything else to say More

by 1lofton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Lou Fusz Mazda responded

Thanks for the review!

March 14, 2025

Everyone was very welcoming and the dealership has a get atmosphere all around. Would recommend More

by pooky1891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Lou Fusz Mazda responded

Thank you for the kind words!

March 10, 2025

I always enjoy seeing Kim when i come in for my car maintenance. regardless of the issues with my vehicle. she’s very personable and genuine. More

by Mazda owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Lou Fusz Mazda responded

We're glad that Kim has been able to take care of you!

March 05, 2025

Kim was so helpful and very positive. She made the process seamless. I look forward to my next service to see her again. More

by DELANEY.WILKES.WORK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevaun Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

Mazda handled everything professionally and timely. I would highly recommend this Mazda. I drive 45 minutes just to come to this location because of Nick's Awesome customer service. More

by JESJORD2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Lou Fusz Mazda responded

We're glad that our Mazda staff were able to take care of you!