1,988 Reviews of Lou Fusz Mazda - Service Center
Oil Change On Wednesday September 7th, 2016 around noon, I went to Lou Fusz Mazda to get my oil changed. Usually when I go, I drop my car off and rent a car beca On Wednesday September 7th, 2016 around noon, I went to Lou Fusz Mazda to get my oil changed. Usually when I go, I drop my car off and rent a car because of my busy work schedule. Unfortunately this time, there were none available. So, my service advisor Katy asked me if she could have it done in 30 minutes, would I mind waiting for it. I said yes if it can get done by 1230 I would absolutely wait for it. Not only did she get my car in first thing, she got it in and out, with a car wash and towel dry, in 25 minutes! I am still blown away at the level of customer service I received and I'm super happy with how everything went! I want to thank Katy and the Lou Fusz service team a million times over for getting me taken care of with my time constraint and I will definitely be coming back for future services! More
YES to Lou Fusz!!! I have used Lou Fusz since I have been driving Miata's....and they have been wonderful in the service department! This time I had to have a free loan I have used Lou Fusz since I have been driving Miata's....and they have been wonderful in the service department! This time I had to have a free loaner (first time) since they needed to determine why my car was shaking. So, I had to get 4 new tires! But the service department at Lou Fusz is always, always respectful, timely, and very helpful. Shawn and Bruce are my main connectors. They always call me by name - and this time since I left my car for a couple of days - Bruce checked in with my phone to make sure I knew everything that was being done. I will not go annywhere else! More
Oil Change Service They do excellent Service on my vehicle every time i bring it in for some kind of service ,And Shawn always tell me what kind of service i need for my They do excellent Service on my vehicle every time i bring it in for some kind of service ,And Shawn always tell me what kind of service i need for my car Thank you Shawn,and the other advisors i cant remember the other names but they do excellent work too ,and the service guys keep up the good work More
always a wonderful visit to Lou Fusz Mazda service dept. I come here for my oil changes every since I purchase my vehicle her in 2012. They are awesome all the time. A WOW experience I come here for my oil changes every since I purchase my vehicle her in 2012. They are awesome all the time. A WOW experience More
Oil Change - Service They do great work on my car. If do not understand , The Service Advisor Mr. Shawn Degrasso was rigth there to explain. He is always greeted everyon They do great work on my car. If do not understand , The Service Advisor Mr. Shawn Degrasso was rigth there to explain. He is always greeted everyone with a friendly smile. More
Exceptional Service Department I been bringing my car to the Lou Fusz service department since 2010. Every time I arrive I am greeted with a smile. I can tell that each member of th I been bringing my car to the Lou Fusz service department since 2010. Every time I arrive I am greeted with a smile. I can tell that each member of the service department cares about me and my car. The prices are fair and the service is exceptional Shawn Degrasso and his team go above and beyond to make my experience wonderful each and every time. I would not trust my car to anyone else. More
Shawn Degrasso at Lou Fusz Mazda Service Our service advisor Shawn Degrasso at Lou Fusz Mazda is a true professional. He makes you feel you're in good hands when you bring your vehicle in fo Our service advisor Shawn Degrasso at Lou Fusz Mazda is a true professional. He makes you feel you're in good hands when you bring your vehicle in for service. Truly a pleasure to deal with. Thanks Shawn More
Great Friendly Service Shawn Degrasso was very friendly & Fun. It was very easy to drop off and pick up my vehicle. I'm Totally Pleased with My Service. Thanks Again. Shawn Degrasso was very friendly & Fun. It was very easy to drop off and pick up my vehicle. I'm Totally Pleased with My Service. Thanks Again. More
They've made me a loyal customer! Had an emergency recently and my car (2003 Mazda Protege 5 that I've owned for 11 years and am still in love with) started chugging and making clickin Had an emergency recently and my car (2003 Mazda Protege 5 that I've owned for 11 years and am still in love with) started chugging and making clicking noises. Went straight to Lou Fusz Mazda and dropped it off with Bruce Weaver who couldn't have been more professional and was instantly handed a loaner car which really to a load off my mind. Service was completed in a few days (since I didn't have an appointment) and I was back on the road with my baby :). Great job all around! More
Thanks for the "heads-up" Shaun was a great help in letting me know what to expect at my next maintenance appointment (30,000mile). It's good to know about how long it will t Shaun was a great help in letting me know what to expect at my next maintenance appointment (30,000mile). It's good to know about how long it will take, and about how much it will cost. This gives me a chance to prepare mentally and financially. Thanks Shaun!!! More