1,943 Reviews of Lou Fusz Mazda - Service Center
Very Pleased I have been taking my beloved 1999 Mazda Protege to this dealership for well over 10 years. The staff is always courteous and professional. My service I have been taking my beloved 1999 Mazda Protege to this dealership for well over 10 years. The staff is always courteous and professional. My service advisor, Shawn DeGrasso, was great. Any issues found are fully explained. Very pleased with the service I have always gotten. - luvmymazda More
excellent service with Bruce at Lou Fusz Mazda I've been going to Lou Fusz Mazda service for over a year. Bruce was the most recent service manager, but I appreciate all who I have worked with. I've been going to Lou Fusz Mazda service for over a year. Bruce was the most recent service manager, but I appreciate all who I have worked with. More
Great Service Shawn Degrasso did an amazing job taking care of me and my car. I am very particular with my vehicle and would recommend this dealership. Shawn took t Shawn Degrasso did an amazing job taking care of me and my car. I am very particular with my vehicle and would recommend this dealership. Shawn took the time to explain the problem they found while doing a routine oil change and had me fixed and on my way in no time. Very fast and friendly dealership. More
Great Job! Bruce Weaver called me back to confirm the appointment time I asked for. Matt found the problem with my car. Julie gave some privacy to retrieve my Bruce Weaver called me back to confirm the appointment time I asked for. Matt found the problem with my car. Julie gave some privacy to retrieve my insurance information. Bruce carried my bags (5) from my car to the rental car for me Shaun called me with the total cost when my car was ready. They waited for me in the ice storm, even it though it was closing time. More
Great service Shawn D. , in Lou Fusz Mazda service, is why we've been loyal customers for 17 years. He is awesome! We actually don't mind coming in for service! Shawn D. , in Lou Fusz Mazda service, is why we've been loyal customers for 17 years. He is awesome! We actually don't mind coming in for service! More
Fantastic Service and Customer Service! My appointment was for Wed morning. I called Tue to ask if I could drop off my car and if they would work it in great. They immediately replied sure My appointment was for Wed morning. I called Tue to ask if I could drop off my car and if they would work it in great. They immediately replied sure, no problem, and they also got my car done on that Tuesday. Everyone at the service center any time I have to drop off my car (which so far has just been annual maintenance, I have had NO issues with my Mazda2) is so very helpful. Beyond being just polite, they go out of their way to be extra helpful. I will purchase my next car at Lou Fusz just for this reason! More
Excellent Customer Service! I love taking my car to Lou Fusz Mazda for service. The service advisors and technicians are friendly and I can tell they genuinely care about me and I love taking my car to Lou Fusz Mazda for service. The service advisors and technicians are friendly and I can tell they genuinely care about me and my car. They go above and beyond to put their customers first. More
Excellent customer service! Brought my Mazda 3 for an oil change and tire rotation last weekend. Service Advisor Shawn Degrasso was very welcoming, friendly and helpful. The serv Brought my Mazda 3 for an oil change and tire rotation last weekend. Service Advisor Shawn Degrasso was very welcoming, friendly and helpful. The service took less than an hour and Shawn also had the Cashier's office take care of an issue with my Car Pass membership. Overall it was a very pleasant experience. I was a long-term customer at Lou Fusz Mazda when I owned a Miata some years ago. After a gap of 10 years, it's good to be back with Lou Fusz! Ann. More
Oil Change and recall First oil change for my Mazda CX, plus tire rotation and reprogram of (SAS)on a recall. In and out in 45 min. Comfortable waiting room. Everyone ve First oil change for my Mazda CX, plus tire rotation and reprogram of (SAS)on a recall. In and out in 45 min. Comfortable waiting room. Everyone very nice and helpful. Thanks Shelby Adams. See you again at 1,000 miles. More
Great Service at Lou Fusz Mazda I arrived at Lou Fusz Mazda on Monday at 7:10 to get an oil change and a tire rotation. I was greeted by Julie Reichert who was able to get my vehicl I arrived at Lou Fusz Mazda on Monday at 7:10 to get an oil change and a tire rotation. I was greeted by Julie Reichert who was able to get my vehicle in quickly so I could go on to work. I knew I could get a shuttle to work but really didn't want to do that. My vehicle was also washed for me. The cashier Melissa was courteous and got my paperwork processed quickly. I also noticed while I was waiting how courteous and helpful Melissa was to the customers. It was a very positive experience Debbie More