Lou Fusz Mazda - Service Center

Excellent Service I stopped by on my way to work, with a head light out and in need of new wipers. Shawn worked me right in. I have used your service since 2009 when I I stopped by on my way to work, with a head light out and in need of new wipers. Shawn worked me right in. I have used your service since 2009 when I bought my car from Lou Fusz. The service people are so helpful and accommodating. I have also worked with Katie and John and they also are great! More

Friendly, flexible, professional service My dead battery was jumped, but wouldn’t hold a charge, so I drove straight to Lou Fusz Mazda without an appointment. Sean quickly worked me into the My dead battery was jumped, but wouldn’t hold a charge, so I drove straight to Lou Fusz Mazda without an appointment. Sean quickly worked me into the schedule, not only for the battery change, but for a routine maintenance that was also due. He put me in a very nice loaner for a couple of hours, then called when my freshly washed car was ready. This is not the first time I’ve been treated so well at Lou Fusz. This is the best dealer service department I’ve ever encountered. More

Great customer sevice ever one was very helpful the young la Great customer sevice ever one was very helpful a out standing thanks to the young lady who check me out and gave me my papers Great customer sevice ever one was very helpful a out standing thanks to the young lady who check me out and gave me my papers More

Recent Visit The atmosphere and friendliness of the staff is great. However, the mechanic did not close the hood of my car completely which I discovered a short wh The atmosphere and friendliness of the staff is great. However, the mechanic did not close the hood of my car completely which I discovered a short while later on the highway. More

Transmission problems but the Transmission was not address.they want me to drive it. I have an instrument on my phone that is a diagnostic and basically told th problems but the Transmission was not address.they want me to drive it. I have an instrument on my phone that is a diagnostic and basically told that it was not correct that they saw a problem with the Transmission in the pass.. My phone showed two issues,the 1st one was addressed and it on longer is on the phone but the Transmission problem is still there. More

Great service Sales force to service for my cars has been excellent. This is my second Miata that I have purchased from Lou Fusz. Nancy O’Connor is excellent to wor Sales force to service for my cars has been excellent. This is my second Miata that I have purchased from Lou Fusz. Nancy O’Connor is excellent to work with. Nancy has sold me my first Miata and sold me my second Miata years later. Glen, Shawn, and Julie in service department are excellent. Always professional and accommodating. Friendly group. More

Pleasant and experienced employees Everyone is very pleasant and helpful from the service advisor to the mechanic to the cashier. The communication and experienced employees are great. Everyone is very pleasant and helpful from the service advisor to the mechanic to the cashier. The communication and experienced employees are great. Questions are always answered and everything repaired. More

Smooth I took my Nissan Juke to Lou Fusz Mazda which was previously Lou Fusz Nissan. Due to past experience I trust their work. While my vehicle was bieng se I took my Nissan Juke to Lou Fusz Mazda which was previously Lou Fusz Nissan. Due to past experience I trust their work. While my vehicle was bieng serviced, Shawn the service advisor arranged for a loaner vehicle which was unexpected and much appreciated. More

Horrible Experience We bought a brand new Mazda 2015 in 2015 from Lou Fusz. We unfortunately pre paid for several oil changes. We live in Manchester Mo. There is a Mazd We bought a brand new Mazda 2015 in 2015 from Lou Fusz. We unfortunately pre paid for several oil changes. We live in Manchester Mo. There is a Mazda dealership minutes away from us. We were not told it had to be Lou Fusz to give us oil changes. There were times I tried to call and see how many oil changes I had left and would never receive a call back. Most of time if not all the time I would have to ask for a car wash when I did get an oil change. The inside was never vacuum. My husband tried to call to ask about an unnecessary $400.00 purchase that we thought was necessary at the time we bought the car. He never got a call back and just gave up. I think one time I was given an extra oil change for my inconvenience. Now I will admit the Service Manager Shawn was always nice and professional. He would do what he could to help me. But I will never recommend this Dealership.. Horrible experience!!! More

Recall work Quick , friendly service, they had me in and out without delay. The staff was helpful and I found them all to be very nice, prompt, kind and courteou Quick , friendly service, they had me in and out without delay. The staff was helpful and I found them all to be very nice, prompt, kind and courteous. More