1,988 Reviews of Lou Fusz Mazda - Service Center
Great experience! My passenger front window would not roll up. A master switch had to be replaced. The service writer, Julie, was very professional in getting my vehicl My passenger front window would not roll up. A master switch had to be replaced. The service writer, Julie, was very professional in getting my vehicle fixed. When I went to pick up my vehicle the cashier was very helpful in explaining my repairs, this was Melissa. I enjoy taking my vehicle to Lou Fusz Mazda, it’s a great experience! More
Maintance Having a maintance check a loose gear to fan belt .Servie dept specilst repaired it rlght away. Oil was changed,waiting for next car visit. Having a maintance check a loose gear to fan belt .Servie dept specilst repaired it rlght away. Oil was changed,waiting for next car visit. More
Recall and window Window motor not under warranty. Charged for 2 hours of labor and the window rattles. Oil change expensive. Rental provided when parts were not availa Window motor not under warranty. Charged for 2 hours of labor and the window rattles. Oil change expensive. Rental provided when parts were not available. More
Oil Change, Brake, wiper blades, and Alignment work Work was thoroughly explained to me, estimate was given and service was excellent! Price was not as expected, but reasonable. Will definitely come b Work was thoroughly explained to me, estimate was given and service was excellent! Price was not as expected, but reasonable. Will definitely come back for servicing. More
Fantastic customer service. Expert work. It is always a pleasure working with Shawn and the staff at Lou Fusz. From the first phone call to the shuttle service, to the waiting area to the cas It is always a pleasure working with Shawn and the staff at Lou Fusz. From the first phone call to the shuttle service, to the waiting area to the cashiers, everyone is courteous, efficient, and fair. Another dealership is currently advertising there new high tech waiting room. I much prefer the comfort of the oversized chairs and warmth of the design. A few more power strips would be great. More
Fantastic Service With Excellent Work! I gave Shawn DeGrasso a call, he got me in and took care of me as he always does. I trust him and he treats me with respect. I never have to worried I gave Shawn DeGrasso a call, he got me in and took care of me as he always does. I trust him and he treats me with respect. I never have to worried if the my car is going get the proper work done on it. Very happy with service I receive from Lo Fusz Mazda. More
Dishonest and overpriced Took my car for recalls and few other items. They claimed my brake pads and rotars were so bad they didn’t know how much longer they would hold up. Sa Took my car for recalls and few other items. They claimed my brake pads and rotars were so bad they didn’t know how much longer they would hold up. Said they charged $700 for both front and back. I declined this service and my father in law confirmed my rotars were fine and he replaced pads for $91 total. How do they sleep at night knowing they’re ripping people off like this? More
Excellent service I continue to go to Lou Fusz Mazda for my service needs even though I have a Nissan. They are wonderful to work with. I have been coming to Lou Fusz I continue to go to Lou Fusz Mazda for my service needs even though I have a Nissan. They are wonderful to work with. I have been coming to Lou Fusz for service for at least 20 years and have bought four vehicles from them. I was so relieved to find that even though they would now predominatly be a Mazda dealer, they would still be able to work on my Nissan. More
Service and sales The service department has always been wonderful and very helpful. We tried working with the sales department to get into a new vehicle and sales was The service department has always been wonderful and very helpful. We tried working with the sales department to get into a new vehicle and sales was not willing to even return a second phone call about a new car. More
Oil Change/Maintenance Took my truck for an oil change, per usual. I was greeted with a smile by Julie, Mike and the service techs. Quick, prompt service even though I Took my truck for an oil change, per usual. I was greeted with a smile by Julie, Mike and the service techs. Quick, prompt service even though I was late to my appointment. Thankful for this dealership and for Shawn. 🙌🏽 More