Lou Fusz Mazda - Service Center

Really glad I bought a Mazda from Low Fusz. I live in St Charles, but I bought my car from Lou Fusz. Didn't get a very good offer from the local dealer, but Flash Gordon gave me what I thought I live in St Charles, but I bought my car from Lou Fusz. Didn't get a very good offer from the local dealer, but Flash Gordon gave me what I thought was a very fair deal. There was no high pressure. This is the second time I brought my Mazda in for service. Didn't catch the name of the person that helped me the first time, but I was in and out in a very short time, and everything was perfect. Brought the vehicle in for oil change and asked to have the computer system checked. Got there before the dealer was open,but they waved me in and said to come in cause it was too cold to wait outside. They completed the service and checked out the computer system for me and I was on my way home by 8"00 AM. Great service by very friendly and knowledgeable people. My Service Adviser Was Katy Webb More

Review of 1/8/18 Routine Service John Harman, Service Advisor and Cory Linneman, Tech quickly processed the oil/filter change and inspection of our 2015 Mazda 3 and answered a questio John Harman, Service Advisor and Cory Linneman, Tech quickly processed the oil/filter change and inspection of our 2015 Mazda 3 and answered a question about performance of the key fobs. More

awesome service & help the service advisors are knowledgeable and willing to help for any concerns. Quick, patient and customer oriented support. Will definitely be a regul the service advisors are knowledgeable and willing to help for any concerns. Quick, patient and customer oriented support. Will definitely be a regular for my mazda service. More

Great Service Department I really like the efficiency of the service advisers at this dealership. They do a great job of recommending what should be done and then they keep y I really like the efficiency of the service advisers at this dealership. They do a great job of recommending what should be done and then they keep you advised of your vehicles status while it gets done. Everyone is friendly and seems to enjoy their work. More

Above and beyond Everyone at this location everyone went above and beyond. I had a few questions and i was immediately brought to someone who could help. Katy was amaz Everyone at this location everyone went above and beyond. I had a few questions and i was immediately brought to someone who could help. Katy was amazing. She was kind, helpful, and went the extra mile to even get a few little scuffs out of my paint. More

Great service. Katie is awesome. She is efficient, honest, and always puts the customer first. If she needs to encourage workers to get moving or do their job to Katie is awesome. She is efficient, honest, and always puts the customer first. If she needs to encourage workers to get moving or do their job to help the customer, she does. She is always busy and understands the customer's need. I was thanked for being patient inside while paying for other customers who needed a lot explained to them about their key making charge. No problem, just nice. More

Great service Top-notch service from Shawn DeGrasso. Very knowledgeable, friendly and professional. A delight to work with - explains needs of my car in layman's te Top-notch service from Shawn DeGrasso. Very knowledgeable, friendly and professional. A delight to work with - explains needs of my car in layman's terms. Very appreciated. More

Appreciative Sean and the guys always take care of me. I realized I needed an emissions test at the last minute and they took care of me without having an appointm Sean and the guys always take care of me. I realized I needed an emissions test at the last minute and they took care of me without having an appointment and I wasn't there for hours More

Oil change and a tire rotation​ Katy Webb was a great tech writer. Fixed me up with a loaner car and an entry to win a bike and a free car wash. They checked in the hitch and wiring Katy Webb was a great tech writer. Fixed me up with a loaner car and an entry to win a bike and a free car wash. They checked in the hitch and wiring I had installed at Uhaul and tied it up for free. More

Was in good hands I'm still figuring out how to use all the bells and whistles on my car. I came in for simple maintenance and the team was very helpful. I can't rememb I'm still figuring out how to use all the bells and whistles on my car. I came in for simple maintenance and the team was very helpful. I can't remember his name, but the serviceman with glasses was extremely informative and friendly. Thanks for not making me feel like a nut for not knowing my tire pressure light from my cruise control indicator ;-) More