Back

Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
1,988 Reviews

1,988 Reviews of Lou Fusz Mazda - Service Center

Sort by
April 23, 2018

Great experience! My passenger front window would not roll up. A master switch had to be replaced. The service writer, Julie, was very professional in getting my vehicl More

by vosandra49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie and Melissa
April 21, 2018

Maintance Having a maintance check a loose gear to fan belt .Servie dept specilst repaired it rlght away. Oil was changed,waiting for next car visit. More

by B-WOODARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
April 20, 2018

Recall and window Window motor not under warranty. Charged for 2 hours of labor and the window rattles. Oil change expensive. Rental provided when parts were not availa More

by herbjtn521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know
April 20, 2018

Oil Change, Brake, wiper blades, and Alignment work Work was thoroughly explained to me, estimate was given and service was excellent! Price was not as expected, but reasonable. Will definitely come b More

by DFOREMAN8345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Goepel
April 18, 2018

Fantastic customer service. Expert work. It is always a pleasure working with Shawn and the staff at Lou Fusz. From the first phone call to the shuttle service, to the waiting area to the cas More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
April 17, 2018

Fantastic Service With Excellent Work! I gave Shawn DeGrasso a call, he got me in and took care of me as he always does. I trust him and he treats me with respect. I never have to worried More

by iam572003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
April 12, 2018

Dishonest and overpriced Took my car for recalls and few other items. They claimed my brake pads and rotars were so bad they didn’t know how much longer they would hold up. Sa More

by Cargirl
Recommend Dealer
No
Employees Worked With
Glen Goepel, Shawn Degrasso
April 09, 2018

Excellent service I continue to go to Lou Fusz Mazda for my service needs even though I have a Nissan. They are wonderful to work with. I have been coming to Lou Fusz More

by WWBONNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, Shawn Degrasso
April 06, 2018

Service and sales The service department has always been wonderful and very helpful. We tried working with the sales department to get into a new vehicle and sales was More

by LauraRags
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Salazar, Nancy O'Connor, Shawn Degrasso
April 06, 2018

Oil Change/Maintenance Took my truck for an oil change, per usual. I was greeted with a smile by Julie, Mike and the service techs. Quick, prompt service even though I More

by Dmeyers79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Salazar, Shawn Degrasso
...
187
...