Lou Fusz Mazda - Service Center

Oil change visit. I used to cringe at going to the dealership for service. This dealership has made a believer out of me. They are friendly, caring, professional, th I used to cringe at going to the dealership for service. This dealership has made a believer out of me. They are friendly, caring, professional, thorough, and not overbearing. They appear to be competitively priced. If they continue in this manner, I will always return to the dealer for the servicing of my vehicle! Thank you! More

Recall service Brought in my Mazda CX-7 for a recall and headlight replacement, service department was very friendly and provided good customer service. They did fin Brought in my Mazda CX-7 for a recall and headlight replacement, service department was very friendly and provided good customer service. They did find other work that needed to be done that cost more than I was planning for but appreciate them finding before larger issues may have occurred. More

OVERPRIZED The cashier had no billing from adviser,overcharged me and talking to them they blamed each other. That was my last visit for oil change. The cashier had no billing from adviser,overcharged me and talking to them they blamed each other. That was my last visit for oil change. More

7500 routine service was fine Routine service visit for 7500 service. Intake tech said it would be 40 to 45 minutes. At a out an hour (still not bad) my car pulled up but it was Routine service visit for 7500 service. Intake tech said it would be 40 to 45 minutes. At a out an hour (still not bad) my car pulled up but it was another 20+ minutes to finalize the paperwork. Kinda frustrating but not a huge issue. I'll go back. More

Lou Fusz Mazda is AMAZING I bought my car a year ago and it was the best decision i have ever made!! I couldn't be more satisfied with them. I bought my car a year ago and it was the best decision i have ever made!! I couldn't be more satisfied with them. More

Service was A++ As always, a great experience with Lou Fusz service department! My vehicle was ready when I was told it would be, the appropriate work completed and t As always, a great experience with Lou Fusz service department! My vehicle was ready when I was told it would be, the appropriate work completed and the vehicle was clean and ready for pickup. More

Great customer service, friendly crew Check in was quick got a loaner car and was out in 15 min. Airbag recall was the reason for my visit, been to this dealer a few times before and they Check in was quick got a loaner car and was out in 15 min. Airbag recall was the reason for my visit, been to this dealer a few times before and they always take care of my vehicle, no problem. More

I always enjoy coming in. Great customer service. Everyone at Lou Fusz Mazda is kind, courteous, and professional. The scheduling and check-in system has been fine tuned and the service is always hone Everyone at Lou Fusz Mazda is kind, courteous, and professional. The scheduling and check-in system has been fine tuned and the service is always honest, fair, fast, and completed with excellence. The waiting room is comfortable with lots of complimentary snacks. You feel like a valued customer from beginning to end. More

Everyone is always friendly and go the extra step. Everyone goes the extra step to deliver excellent customer service. Greatly appreciated in this day and age. Thank you!! It is stupid that I have to s Everyone goes the extra step to deliver excellent customer service. Greatly appreciated in this day and age. Thank you!! It is stupid that I have to say more than that because the survey says. Have a great day! More

Recall repair Good service as usual, however, the loaner vehicle was much to small. Could have been closer to my own vehicles’ size. Didn’t seem like that was impor Good service as usual, however, the loaner vehicle was much to small. Could have been closer to my own vehicles’ size. Didn’t seem like that was important to the receptionist. More