1,943 Reviews of Lou Fusz Mazda - Service Center
Inspection emissions and oil change As always, service is great. Service writer, Shawn, and cashier were friendly and efficient. Loaner was great and return went uneventful. Always get As always, service is great. Service writer, Shawn, and cashier were friendly and efficient. Loaner was great and return went uneventful. Always get good service at dealership. We own 3 Mazdas and bought from dealer several other cars. Thanks More
Fast and Friendly service with a smile. I had some warranty work done in February. The technician who did the work forgot to put a couple of plastic panels on the interior floor near the fir I had some warranty work done in February. The technician who did the work forgot to put a couple of plastic panels on the interior floor near the firewall. I called an spoke with Julie who said to bring the car in at any time and they would take care of it immediately. She also gave me a free oil change to compensate for my time and trouble. (which I didn't expect, but did appreciate). The technician snapped the panels in place, then changed the oil and as a nice added touch washed the car. Definitely a great experience at Lou Fusz Mazda. More
Efficient Very friendly and quick and was easy to get an appointment, Julie was able to get me a loaner as I had a tough schedule and couldn't wait and I found Very friendly and quick and was easy to get an appointment, Julie was able to get me a loaner as I had a tough schedule and couldn't wait and I found that a huge a plus More
Excellent personnel. Friendly, accurate, timely. I dealt with Bailey, Cashier, several times in a week. Twice I received loaner cars. Second time around I accidentally left some flower pots in trunk. I dealt with Bailey, Cashier, several times in a week. Twice I received loaner cars. Second time around I accidentally left some flower pots in trunk. She called current renter of that car, made him aware, took my info and called me when car and flower pots made it back to dealership. She retrieved them and stowed them until I could pick them up. Above and beyond helpfulness and friendliness. More
Technicans are great and qualified. The service I received from Lou Fusz Mazda is always great. I enjoy the service writers and the cashiers, they are friendly and really take car of my The service I received from Lou Fusz Mazda is always great. I enjoy the service writers and the cashiers, they are friendly and really take car of my car. More
Excellent Service I stopped by on my way to work, with a head light out and in need of new wipers. Shawn worked me right in. I have used your service since 2009 when I I stopped by on my way to work, with a head light out and in need of new wipers. Shawn worked me right in. I have used your service since 2009 when I bought my car from Lou Fusz. The service people are so helpful and accommodating. I have also worked with Katie and John and they also are great! More
Friendly, flexible, professional service My dead battery was jumped, but wouldn’t hold a charge, so I drove straight to Lou Fusz Mazda without an appointment. Sean quickly worked me into the My dead battery was jumped, but wouldn’t hold a charge, so I drove straight to Lou Fusz Mazda without an appointment. Sean quickly worked me into the schedule, not only for the battery change, but for a routine maintenance that was also due. He put me in a very nice loaner for a couple of hours, then called when my freshly washed car was ready. This is not the first time I’ve been treated so well at Lou Fusz. This is the best dealer service department I’ve ever encountered. More
Great customer sevice ever one was very helpful the young la Great customer sevice ever one was very helpful a out standing thanks to the young lady who check me out and gave me my papers Great customer sevice ever one was very helpful a out standing thanks to the young lady who check me out and gave me my papers More
Recent Visit The atmosphere and friendliness of the staff is great. However, the mechanic did not close the hood of my car completely which I discovered a short wh The atmosphere and friendliness of the staff is great. However, the mechanic did not close the hood of my car completely which I discovered a short while later on the highway. More
Transmission problems but the Transmission was not address.they want me to drive it. I have an instrument on my phone that is a diagnostic and basically told th problems but the Transmission was not address.they want me to drive it. I have an instrument on my phone that is a diagnostic and basically told that it was not correct that they saw a problem with the Transmission in the pass.. My phone showed two issues,the 1st one was addressed and it on longer is on the phone but the Transmission problem is still there. More