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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
1,943 Reviews

1,943 Reviews of Lou Fusz Mazda - Service Center

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May 13, 2018

Service The intake guys are always pleasant and very helpful. My car was ready when promised and washed. The gentleman are always the customer service standou More

by Png13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Harman, Glen Goepel
May 10, 2018

Recall work Very professional, couldn't finish in one day so they gave me a loaner. Loaner was a brand new Mazda 3, lots of fun to drive. Returned to find vehic More

by mark.davis104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young woman at rental desk, Shawn Degrasso
May 09, 2018

Always a great experience! We have been coming to Lou Fusz for years and we always have a good experience. They are friendly, organized, and knowledgeable. We are happy custom More

by LISA.FORNESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember our guy's name but he was great!
May 08, 2018

professional and on time my appointment was on time, shawn and his assoc. were polite and professional. they got me in and out in a timely manner and performed only the servic More

by JMK1947
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
May 07, 2018

Came in for recall Was in at 11:30 and was out by 1:00. Very friendly and helpful staff.couldnt ask for better service will bring my car back More

by DEEMO31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
May 07, 2018

Great service Lou Fusz Mazda service does a great job of handling my repairs. Julie always has a great attitude when I arrive and explains all my repairs. More

by vosandra49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Reichert
May 07, 2018

Price going up I like do my service in Lou Fusz Mazda, and I have been doing it here over 4 year. But the Price is much more higher than before for same item. More

by haoyanghong91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
May 06, 2018

Needs work They removed all saved radio channels, changed the position of the drivers seat and didn’t solve a problem I ask them to check. I’ll try again next vi More

by ZIGZAG1108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
May 02, 2018

Almost great When Shawn Degrasso isn’t there, things get missed. He is so thorough and attentive, he finds stuff the technicians/service guys missed. I was in fo More

by JulietRenee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh—service
April 30, 2018

6 month service for 2016 Mazda 3 Attentive, knowledgeable, and kept me informed of unexpected minor delays. I know that even when stopping by with non-scheduled questions or possible More

by BWBOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
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