Lou Fusz Mazda - Service Center

Friendly service Prompt service and always quite helpful. They offered a loaner car so I could get lunch as my appointment was at 12:30. They even gave me a recommenda Prompt service and always quite helpful. They offered a loaner car so I could get lunch as my appointment was at 12:30. They even gave me a recommendation for lunch when I asked. My oil change was completed in a timely manner. I have been so impressed with both oil changes that I have had. More

Excellent service. Service Center Shawn is always friendly, helpful and knowledgeable. Everyone is the service center provide outstanding customer service. Referred Service Center Shawn is always friendly, helpful and knowledgeable. Everyone is the service center provide outstanding customer service. Referred friends and family. We love Fusz! More

Great service—I’m treated like family! I’ve been coming here for service for almost 10 years and the service advisors take such good care of me. Katy for years and now Shawn suggest what I I’ve been coming here for service for almost 10 years and the service advisors take such good care of me. Katy for years and now Shawn suggest what I need most and never pressure me. I’m on a limited budget so it’s very important that I spend my money wisely and I feel like I can trust Fusz not to take advantage of me. Service is always prompt—usually done in less time than promised. More

Scheduled maintenance In the course of doing scheduled maintenance they discovered a skid plate was missing rivets but no indication of me having hit anything. Dealer order In the course of doing scheduled maintenance they discovered a skid plate was missing rivets but no indication of me having hit anything. Dealer ordered new one and said it would be a covered warranty repair. They offered me the option of a loaner car or driving my car. The service personnel explained everything in clear terms. More

Julie was excellent as always Julie took care of my warranty repair quickly. She called me when it was completed so I could come pick it up and get back on the road. She explained Julie took care of my warranty repair quickly. She called me when it was completed so I could come pick it up and get back on the road. She explained everything in detail so I knew exactly what had been done. More

Oil change visit. I used to cringe at going to the dealership for service. This dealership has made a believer out of me. They are friendly, caring, professional, th I used to cringe at going to the dealership for service. This dealership has made a believer out of me. They are friendly, caring, professional, thorough, and not overbearing. They appear to be competitively priced. If they continue in this manner, I will always return to the dealer for the servicing of my vehicle! Thank you! More

Recall service Brought in my Mazda CX-7 for a recall and headlight replacement, service department was very friendly and provided good customer service. They did fin Brought in my Mazda CX-7 for a recall and headlight replacement, service department was very friendly and provided good customer service. They did find other work that needed to be done that cost more than I was planning for but appreciate them finding before larger issues may have occurred. More

OVERPRIZED The cashier had no billing from adviser,overcharged me and talking to them they blamed each other. That was my last visit for oil change. The cashier had no billing from adviser,overcharged me and talking to them they blamed each other. That was my last visit for oil change. More

7500 routine service was fine Routine service visit for 7500 service. Intake tech said it would be 40 to 45 minutes. At a out an hour (still not bad) my car pulled up but it was Routine service visit for 7500 service. Intake tech said it would be 40 to 45 minutes. At a out an hour (still not bad) my car pulled up but it was another 20+ minutes to finalize the paperwork. Kinda frustrating but not a huge issue. I'll go back. More

Lou Fusz Mazda is AMAZING I bought my car a year ago and it was the best decision i have ever made!! I couldn't be more satisfied with them. I bought my car a year ago and it was the best decision i have ever made!! I couldn't be more satisfied with them. More